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Analyst, Application Support

Company: CSC Holdings, LLC
Location: Jericho, NY
Posted on: March 3, 2017

Job Description:

Provide computer application support for business unit requirements and

will support Optimum Lightpath Applications and its end users. Act as

the interdepartmental interface between business users and the

Operations and Development Department. Perform computer application

support, ad hoc reporting, training, research, and problem resolution.

Leverage experience with Salesforce, LifeRay, Kenan, Oracle and SQL,

communication and file transfer protocols and other related application

software. Maintain existing rate plan tables for usage, recurring

charges, non-recurring charges, contracts, discounts and other adjunct

tables required to process billing records through the billing system.

Analyze and correct problem orders not processed through the normal

order management system. Provide direct assistance to users in the

utilization and interpretation of software tools and products, including

interfacing with software vendors to provide solutions to business

problems.

Requirements:

Bachelor's degree in Computer Science, Engineering, Computer

Applications, Information Technology or related field (willing to accept

foreign education equivalent) plus 2 years of experience performing

quality assurance and testing for web and database applications.

Also requires:

1) Demonstrated Expertise (DE) utilizing SQL to perform data extraction,

transformation and loading and for developing queries and triggers; 2)

DE utilizing Salesforce to design, setup and maintain Salesforce

standard objects and custom objects, and to structure user roles,

security profiles, workflow rules and validation rules on

standard/custom fields; 3) DE utilizing Benthic Software to develop

queries and scripting on Oracle databases; 4) DE utilizing Data Loader

client application for the bulk import or export of Salesforce records;

5) DE developing detailed reports using SharePoint to update internal

application status; and, 6) DE interfacing with business and IT

professionals throughout the entire project life-cycle to ensure

consistency between operations and development teams.

Submit resume to recruit@cablevision.com and include “Job Code AC” in

the subject line.

Keywords: CSC Holdings, LLC, Trenton , Analyst, Application Support , Telecom , Jericho, NY, New Jersey

Click here to apply!

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