March 15, 2017
CALVIN W. KNIGHT JR.
59 Hearthstone Avenue | Fords, NJ 08863 | 917 971 1849 | firstname.lastname@example.org
INFORMATION TECHNOLOGY EXECUTIVE
Demonstrated Success in Aligning Technology to Meet Strategic Business Objectives.
Highly accomplished technology and business professional, with expertise in conceptualizing and implementing cost effective solutions that align technology with business needs. Oversee the development of project management controls, and leverage product lifecycle knowledge to ensure attainment of short- and long-term goals. As Americas Director, Data Center Management Services for Novartis Pharmaceuticals AG, lead global workstreams comprised of cross-functional teams. Inspire and mentor high performing staff, including promoting accountability for results. Negotiate vendor contracts as part of overseeing the build-out and support of global data center facilities.
- Customer Service Perspective
- Strategic Planning & Execution
- IT & Business Partnership
- Business Continuity
-Global Vendor Management
-IBM, HP,Accenture, Deloitte
Tier 1,2 &3 technical support - Network Monitoring & Maintenance
- Network architechture & Stratedgy
- Process Design & Improvement
- Policy & Procedure Creation
- Storage Capacity Planning
- SaaS, PaaS, and IaaS
-Team building & Employee development
- Project management & coordination - Team Leadership & Mentoring
- Infrastructure Design
- Incident Resolution
- Disaster Recovery
-Data Center Operations
-SOX, GxP HIPPA Compliance
Directed geographically dispersed staff in Europe, and the Americas, as part of a global remediation imitative leading Network consolidation, DC facility remediation and Disaster Recovery.
Served as the technical liaison between vendors and key internal Novartis groups; successfully drove organizational compliance, instituted standard operating procedures (SOPs), and operating guidelines all within time and budgetary parameters.
Global DC remediation and consolidation strategy plan reduced 320 global Data Centers to 175, 5 year program.
NOVARTIS PHARMACEUTICALS AG, East Hanover, NJ 2008-Present
Director, Data Center Management Services
Oversee and lead various data center builds in Colombia; Mexico; France; Italy; California; Puerto Rico & Brazil with over 100,000 of combined square feet. Identify requirements, direct internal staff and contractors, and operationalize facilities. Institute SOPs and operating guidelines, as well as maintenance and risk management plans. Ensure GxP & FDA compliance. Manage and report on multi million-dollar budgets, including allocating resources and negotiating vendor contracts. Provide ongoing guidance and support to the business.
Manage Global DC budget:: OPEX 20m USD and CAPEX 60m USD
Managed Global DC remediation and consolidation strategy plan, reduced 320 global Data Centers to 175, 5 year program
Global DC Operations Management (Europe, LATAM, and the Americas) ensure operating compliance with HIPAA, SOX, and pharmaceutical validation processes. Respond to audit findings (IGM) and remediated requirements.
Global DC Operations Management direct resources and led global enterprise-level day to day & projects, including back-up solutions, monitoring, and application rationalization and application architecture. and document respoitory.
Designed and led the implementation of operation readiness / disaster recovery plans. Defined the strategy to ensure business continuity. Defined risks and risk midigation.
Executive collaboration: Managed Engineers and architects to develop and maintain Operations and infrastructure standards.
917 971 1849 CALVIN W. KNIGHT JR.
INTERPUBLIC GROUP, New York, NY 1997-2008
Enterprise Data Center Manager, Global Information Services (2004-2008)
Developed and delivered enterprise standards, guidelines, and programs for business globalization efforts. Instituted programs to support global applications. Managed data center operation services, including backup and recovery, storage management, server support, and network services. Conceptualized strategies that ensured alignment of technology with business needs. Managed and motivated a team (Staff Supervision) of 15 direct and 5 indirect reports, a $2M operating budget, and a capital budget of between $10M and $15M. Maintained and supported a 365 7x24 operations
Director of Information Technology / Network Manager (1997-2004)
Created client-based applications and databases to advance business efforts for one of the big four global advertising agency companies (NYSE: IPG) with 41,000 employees and 2010 revenue of $6.5B. Designed and implemented computer and communications hardware, network infrastructure, and productivity tools. Oversaw and managed help desk support staff, and ensured proactive and timely resolution of client issues. Delegated projects and encouraged a productive high performing technology team.
KEY SYSTEMS, New York, NY 1996-1997
On-Site LAN Administrator
Supported networking, and server infrastructure and data centers at The Ford Foundation for this full service information technology services company that provides a comprehensive portfolio of services for companies in the financial services, consumer, and service industries. Interacted with internal resources at The Ford Foundation and served as a subject matter expert (SME) regarding the optimization and efficient management of the Foundations technology.
United Nations Development Program, Information Manager Assistant, Bureau for Program & Policy Support (92-95)
Key Systems, Senior Field Technician (88-92)
EDUCATION & ADDITIONAL INFORMATION
DEVRY UNIVERSITY, North Brunswick, NJ
Bachelor of Science in Technical Management | 2007
DEVRY UNIVERSITY, North Brunswick, NJ
Electronic Technician Diploma | 1988
Technical Training: ITIL (v.3.0); Foundation
Affiliation: AFCOM Member, Data Center Professionals
2011 Novartis Global IT Award Lincoln, NE- Data Center
2013 GIS Star of the Quarter GIS Merger & Acquiistion Project Team