TrentonRecruiter Since 2001
the smart solution for Trenton jobs

Collections Analyst

Company: Software Galaxy Systems, LLC
Location: Princeton
Posted on: May 15, 2022

Job Description:

Summary: This role is for a newly acquired product. Being able to change directions quickly and confidently and being comfortable with asking questions to both sales and the management team is a must as we work through the initial set up of processes surrounding this line of business. The initial maintenance of this product will be managed in an excel spreadsheet, with this, excellent excel skills, attention to details and organization are a must. Performance Expectations: - 5 years+ collections experience preferred - Strong attention to detail, goal oriented, the ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines . - Preferred history of demonstrated success in a fast paced, flexible environment with shifting demands and priorities. - Develop a positive working relationship with internal and external stakeholders . - Solid Microsoft suite skills, including excel, word and PowerPoint . - Solid Google suite knowledge, including Gsheets, Docs and Slides . - Spanish speaking is a plus but not required . Job Requirements:Responsibilities: - - - - - - - - - Regular and prompt phone and email contact with assigned customers to build customer relationships and to ensure minimum bad debt risk, this is to be completed by achieving assigned collections and call quality targets. - - - - - - - - - Act in compliance with company goals, policies, and procedures as they pertain to collection activity, our collections strategy and specified Accounts Receivable goals and objectives. - - - - - - - - - Communicate with the Sales Department on past due accounts at specified intervals. Inform sales representatives and management of changes in account status in a timely manner. - - - - - - - - - Meet defined department and individual goals along with assigned month end reporting deadlines and activity metrics.Establish and maintain effective and cooperative working relationships within the department and company (ex. Disputes,AR). - - - - - - - - - Communicate with internal staff regarding customer payments and issues preventing a timely resolution. - - - - - - - - - Manage customers by remaining polite, tactful, firm and professional and follow up frequently for payment commitments, Provide high-quality customer service in a timely manner. - - - - - - - - - Maintain client confidentiality and always deliver a consistent and professional level of service. - - - - - - - - - Enter detailed notes and client information in the online collection tool. - - - - - - - - - Research and perform special projects and other activities as needed. Must Haves: - - - - - - - - - EXCEL - Advance or Expert user - - - - - - - - - 5 years collections experience - B2B experience!!!

Keywords: Software Galaxy Systems, LLC, Trenton , Collections Analyst, Accounting, Auditing , Princeton, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Trenton RSS job feeds