Group Housing Billing Coord - Philadelphia Marriott Downtown - (19086694)
Company: Marriott International, Inc.
Posted on: August 15, 2019
Here's To Your Journey with Marriott Hotels Resorts Suites Marriott
International portfolio of brands includes both JW Marriott and
Marriott Hotels. Marriott Hotels, Marriott Internationals flagship
brand with more than 500 global locations, is advancing the art of
hosting so that our guests can travel brilliantly. As a host with
Marriott Hotels, you will help keep this promise by delivering
premium choices, sophisticated style, and well-crafted details.
With your skills and imagination, together we will innovate and
reinvent the future of travel. JW Marriott is part of Marriott
International''s luxury portfolio and consists of more than 80
beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first.
Because if youre happy, our guests will be happy. Its as simple as
that. Our hotels offer a work experience unlike any other, where
youll be part of a community and enjoy a true camaraderie with a
diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you
can really pursue your passions in a luxury environment. Treating
guests exceptionally starts with the way we take care of our
associates. Thats The JW Treatment. The Philadelphia Marriott
Downtown, located at 1201 Market St, Philadelphia, Pennsylvania,
19107 is currently hiring a Group Housing Billing Coord.
Responsibilities include: Assist hotel group guests to ensure a
successful event by being the housing and billing contact from
pre-arrival through departure; providing excellent service and
hospitality following the brand guidelines. Process all reservation
requests, changes, and cancellations received by phone, fax, or
mail. Identify guest reservation needs, determine appropriate room
type, and verify availability of room type and rate. Explain
guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests. Set-up proper billing
accounts (i.e. share-with, room/tax/incidentals, tax exempt,
direct/special billing, and group bookings) according to accounting
policies. Prepare, review, and issue bills, invoices, and account
statements according to company procedures. Provide excellent
service to both internal and external customers. Ensure compliance
with standard and local operating procedures (SOP''s and LSOP''s).
Work closely with various departments and outside entities to
achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures;
ensure uniform and personal appearances are clean and professional;
maintain confidentiality of proprietary information and protect
company assets. Report all accidents, injuries, and unsafe work
conditions to the manager. Welcome and acknowledge all guests
according to company standards, anticipate and address guests''
service needs, assist individuals with disabilities, and thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Prepare and review written documents accurately and
completely; read and visually verify information in a variety of
formats. Comply with quality assurance expectations and standards.
Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond
appropriately to the concerns of employees. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as
requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Trenton , Group Housing Billing Coord - Philadelphia Marriott Downtown - (19086694), Accounting, Auditing , Trenton, New Jersey
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