Veeva CRM Business Analyst Configuration / Admin

Company: Alpha Consulting
Location: Trenton
Posted on: April 8, 2021

Job Description:

VEEVA CRM BUSINESS ANALYST CONFIGURATION ADMINLAWRENCE TOWNSHIP, NJ Project Description: Veeva Enterprise - IT DCM for Multichannel CRM Capabilities: Role will be responsible for shaping, delivering & supporting Veeva Multichannel CRM capabilities & road maps for Commercialization field forces (i.e., Sales, Medical & Access) in partnership with IT Plan, Business Stakeholders, Technology Partners and other matrix team members in the US & ex-US (as required).

• Work as the primary liaison between IT Plan and/or Business teams and other matrix IT Delivery teams to analyze & validate published requirements to deliver technical solutions for Multichannel CRM Capabilities such as Approved Email, CLM & IVAs, Consent Capture and Vault PromoMats.
• Design & develop cost effective solutions that meet functional, technical, security and performance requirements which also adhere to platform design standards & release management process.
• Lead, plan & deliver new and/or existing strategic platform capabilities that create tangible business value.
• Collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs.
• Collaborate with matrix teams (i.e., Business, IT, Security, External Vendors, etc.) to ensure smooth execution of programs, projects and support activities to meet business needs.
• Assist and/or manage requests from IT Plan (for IT Investments) and via Operational Change Board(s).
• Oversee multiple projects across different business units (i.e., Commercial, Medical and Access) while supporting cross-functional activities related to product launches/line extensions, field re-alignments and other Commercialization field endeavors.
• Execute & manage IT vendor contract(s) and Service Order(s) as needed.
• Ensure management & control of IT project and / or operational financials and budgets as needed.
• Partner with external platform partners/vendors to influence & drive their product roadmaps.
• Ensure technical solutions are compliant with Client policies, procedures and regulations.
• Identify, clarify, and resolve system development and/or maintenance activity issues and risks, escalating them as needed.
  
  Required Skills:
  • MUST HAVE at least 5+ years' experience with Veeva CRM Multichannel Capabilities (i.e., Approved Email, IVA/Media, Consent Capture, Engage, etc.) and Veeva Vault (i.e., PromoMat and MedComm).
  • Experienced in managing multiple complex initiatives in fast paced dynamic environment.
  • Experienced in supporting Commercial, Medical and/or Access field force systems.
  • Must be able to collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs.
  • Strong presentation, verbal & written skills to deliver clear & transparent communication.
  • Bachelor's degree required.
  • Hands-on experience and/or strong understanding of Veeva Vault PromoMats.
  • Experience using Agile practices & methodologies.
  • Understanding of master data strategies and information hubs a plus.
  • Proven leadership and decision-making skills.
  • Think strategically while delivering tactically.
  • Can communicate the "big picture in terms of overall solution (both functional & technical components) and break it down into smaller manageable work units.
  • Strong analytical and problem-solving skills.
  • Comfortable managing multiple complex initiatives in fast paced dynamic environment.
  • Comfortable working with limited direction and/or independently.
  • High energy and works with sense of urgency.
  • Proficient in MS Office. This 12+ month position starts ASAP. Please E-MAIL your resume (attachment to email) with rate and availability to Karen: ALPHA'S REQUIREMENT #21-01034W2 ONLY MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE#ZR#LI-KG1

Keywords: Alpha Consulting, Trenton , Veeva CRM Business Analyst Configuration / Admin, Administration, Clerical , Trenton, New Jersey