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Veeva CRM Business Analyst Configuration / Admin

Company: Alpha Consulting
Location: Trenton
Posted on: April 8, 2021

Job Description:

VEEVA CRM BUSINESS ANALYST CONFIGURATION ADMINLAWRENCE TOWNSHIP, NJ Project Description: Veeva Enterprise - IT DCM for Multichannel CRM Capabilities: Role will be responsible for shaping, delivering & supporting Veeva Multichannel CRM capabilities & road maps for Commercialization field forces (i.e., Sales, Medical & Access) in partnership with IT Plan, Business Stakeholders, Technology Partners and other matrix team members in the US & ex-US (as required).

  • Work as the primary liaison between IT Plan and/or Business teams and other matrix IT Delivery teams to analyze & validate published requirements to deliver technical solutions for Multichannel CRM Capabilities such as Approved Email, CLM & IVAs, Consent Capture and Vault PromoMats.
  • Design & develop cost effective solutions that meet functional, technical, security and performance requirements which also adhere to platform design standards & release management process.
  • Lead, plan & deliver new and/or existing strategic platform capabilities that create tangible business value.
  • Collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs.
  • Collaborate with matrix teams (i.e., Business, IT, Security, External Vendors, etc.) to ensure smooth execution of programs, projects and support activities to meet business needs.
  • Assist and/or manage requests from IT Plan (for IT Investments) and via Operational Change Board(s).
  • Oversee multiple projects across different business units (i.e., Commercial, Medical and Access) while supporting cross-functional activities related to product launches/line extensions, field re-alignments and other Commercialization field endeavors.
  • Execute & manage IT vendor contract(s) and Service Order(s) as needed.
  • Ensure management & control of IT project and / or operational financials and budgets as needed.
  • Partner with external platform partners/vendors to influence & drive their product roadmaps.
  • Ensure technical solutions are compliant with Client policies, procedures and regulations.
  • Identify, clarify, and resolve system development and/or maintenance activity issues and risks, escalating them as needed.

    Required Skills:
    • MUST HAVE at least 5+ years' experience with Veeva CRM Multichannel Capabilities (i.e., Approved Email, IVA/Media, Consent Capture, Engage, etc.) and Veeva Vault (i.e., PromoMat and MedComm).
    • Experienced in managing multiple complex initiatives in fast paced dynamic environment.
    • Experienced in supporting Commercial, Medical and/or Access field force systems.
    • Must be able to collaborate with matrix teams to shape & drive platform roadmap in support of business & platform needs.
    • Strong presentation, verbal & written skills to deliver clear & transparent communication.
    • Bachelor's degree required.
    • Hands-on experience and/or strong understanding of Veeva Vault PromoMats.
    • Experience using Agile practices & methodologies.
    • Understanding of master data strategies and information hubs a plus.
    • Proven leadership and decision-making skills.
    • Think strategically while delivering tactically.
    • Can communicate the "big picture in terms of overall solution (both functional & technical components) and break it down into smaller manageable work units.
    • Strong analytical and problem-solving skills.
    • Comfortable managing multiple complex initiatives in fast paced dynamic environment.
    • Comfortable working with limited direction and/or independently.
    • High energy and works with sense of urgency.
    • Proficient in MS Office. This 12+ month position starts ASAP. Please E-MAIL your resume (attachment to email) with rate and availability to Karen: ALPHA'S REQUIREMENT #21-01034W2 ONLY MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE#ZR#LI-KG1

Keywords: Alpha Consulting, Trenton , Veeva CRM Business Analyst Configuration / Admin, Administration, Clerical , Trenton, New Jersey

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