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Front Desk Receptionist/Concierge

Company: Spring Hills Senior Communities
Location: Somerset
Posted on: November 19, 2021

Job Description:

Great opportunity to be part of an exciting time of growth with Spring Hills Senior Communities, an award winning National Multi Divisional Healthcare Company. Essential Functions:

  • Attends work as scheduled and follow community's call-off procedures.
  • Greets residents and provides general assistance to visitors, prospective residents, and families.
  • Uses proper telephone skills.
  • Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
  • Ensures concerns are documented and reported appropriately.
  • Maintains visitor sign in/out book and completes maintenance request work orders.
  • Completes daily opening/closing procedures.
  • Maintains emergency contact information.
  • Receives packages, plants, etc. and delivers/holds as requested.
  • Informs supervisor of any resident issues or concerns.Non-Essential Functions:
    • Attends all required training, in-service, and staff meetings.
    • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
    • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
    • Adheres to all policies and procedures of Spring Hills, LLC.
    • Performs other duties as assigned.Skills:
      • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
      • Speaking - Talking to others to convey information effectively.
      • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
      • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
      • Service Orientation - Actively looking for ways to help people.Attributes:
        • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
        • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
        • Speech Recognition - The ability to identify and understand the speech of another person.
        • Speech Clarity - The ability to speak clearly so others can understand you.''Work Location: One locationShifts:
          • Weekend coverageJob Types: Full-time, Part-timeSchedule:
            • Day shift
            • Holidays
            • Night shift
            • On call
            • Weekend availabilityExperience:
              • Customer service: 1 year (Preferred)
              • Front desk: 1 year (Preferred)Work Location: One location

Keywords: Spring Hills Senior Communities, Trenton , Front Desk Receptionist/Concierge, Administration, Clerical , Somerset, New Jersey

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