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Clinic Administrative Assistant, Full time, days

Company: Trinity Health
Location: Trenton
Posted on: November 19, 2021

Job Description:

Employment Type:
Full time

Day Shift

The primary purpose of your job position is to provide administrative assistance and clerical support in an effort to ensure cost effective operations, optimal lines of communication, and promote effective management of the clinic in the PACE Organization (PO). Provide problem-solving, works independently and assists with ad-hoc special projects.
Disclaimer: The following statements are intended to describe the general nature and level of work assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the individual in this position. Other duties may be assigned as deemed necessary or appropriate by management.


1. Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Health PACE (TH PACE) in behaviors, practices, and decisions.
2. Consistently demonstrate (leads by example) TH PACE Values to all internal and external customers (Participants, visitors, volunteers, and colleagues.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the office.
3. Execute assignments in a culture that is shared and collaborative across all divisions within TH PACE.
4. Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors. Follow work assignments, and/or work schedules in completing and performing your assigned tasks.
5. Promote and maintain collaborative relationships with managers, peers, and customers by effectively fostering a team environment, building consensus and resolving conflicts.
6. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, TH PACE Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
7. In light of a disaster will know your disaster recovery, crisis management and business continuity plans and act within your role that is developed within the business continuity plan. Which may include working at another location, remotely from home, and maintaining constant contact with key personnel.
8. Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed.
9. Responsible for performing clerical tasks of the clinic.
10. Assist and track orders for supplies and equipment for clinic and support areas.
11. Assist clinical team in absent of Medical Assistant.
12. Responsible for scheduling clinic appointments and resolve scheduling conflicts.
13. Schedule and coordinate all assessments for new participants.
14. Maintain clinic flow in the waiting room and exam rooms.
15. Answer telephone calls and check voicemails. Provide follow up as needed.
16. Train new colleagues in the clinic.


1. High School Diploma or equivalent required. Associate's degree preferred. One (1) to three (3) years of progressive secretarial experience and knowledge, supporting management and multiple positions. A combination of education and experience may be acceptable.
2. Data entry and scheduling experience preferred.
Clinic Administrative Assistant Page 2 of 3
3. State of North Carolina - Must have Employee Medical Statement that meets the requirements of the Standards completed prior to beginning employment, signed within previous 12 months by an MD, NP or PA, indicating that the employee has no illness or health condition that would pose a risk to others and can perform the duties assigned in the job.
4. Must be action-oriented, have business acumen, manage conflict well, be customer focused, have high decision quality, flexibility to adapt to ongoing change and have organizational agility. Ability to work with minimal supervision and exercise independent judgment.
5. Demonstrates superior written and verbal communication and presentation skills appropriate for audience comprehension. Well-developed communication skills, both written and oral, that may be used either in an on-site or virtual environment is required. Able to communicate effectively with individuals and groups representing diverse perspectives.
6. Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system. Knowledge of systems necessary, Microsoft Operating system experience preferred. Ability to type with speed and accuracy. Ability to use other software as required to perform the essential functions of the job.
7. Possesses a high degree of personal accountability, responsibility and independent decision making abilities with the skills to interpret programs, goals, objectives, policies and procedures of the organization in line with mission, vision, and philosophy of TH PACE.
8. Excellent organizational skills. Ability to perform multiple duties and functions related to daily operations and maintain excellent customer service skills. Ability to perform frequent detailed tasks and provide immediate service with frequent interruptions. Ability to change and be flexible with work priorities. Strong problem solving skills.
9. Ability to research, analyze and assimilate information from various on-site or virtual sources based on technical and experience based knowledge. Must exhibit critical thinking skills and possess the ability to prioritize workload.add

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Keywords: Trinity Health, Trenton , Clinic Administrative Assistant, Full time, days, Administration, Clerical , Trenton, New Jersey

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