Cert Med Assist-Receptionist, Full-time, Plainsboro, NJ
Company: Hospital of the University of Pennsylvania
Posted on: November 22, 2021
Penn Medicine is dedicated to our tripartite mission of providing
the highest level of care to patients, conducting innovative
research, and educating future leaders in the field of medicine.
Working for this leading academic medical center means
collaboration with top clinical, technical and business
professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone
will heal a heart, deliver hopeful news, and give comfort and
reassurance. Our employees shape our future each day. Are you
living your life's work?
The Certified Medical Assistant/ Receptionist provides both
clerical and clinical responsibilities in Outpatient Infusion
(OPI). The clerical responsibilities include: scheduling patient
appointments, receiving and processing outpatients, collecting and
communicating patient demographic/insurance information, and data
entry of patient services. The clinical responsibilities include:
providing personal care, comfort and safety needs within Certified
Medical Assistant scope of practice for patients. The Certified
Medical Assistant/Receptionist works under the direct supervision
of a registered nurse, performs patient care procedures consistent
with Penn Medicine Princeton Health, and works collaboratively with
all members of the healthcare team.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Acts as a Medical Assistant for the OPI department, including but
not limited to greeting and banding patients, and answering phones
promptly, taking vital signs and maintaining the comfort of all
Performs routine patient care procedures, including but not limited
to monitoring vital signs, collecting specimens, measuring height
and weight, finger sticks with glucometer and pulse oximetry.
Reports abnormal values immediately to collaborating RN staff.
Communicates orders that require immediate attention, changes in
patient condition, behavior or vital signs to the nurse.
Keeps charge nurse/assistant nurse manager informed of ongoing
and/or unresolved issues that are in need of intervention.
Provides coverage for scheduling coordinator as needed. Works with
physician offices to obtain complete, accurate, and timely,
clinical and insurance information required to schedule an
appointment. Scans documents received from non-Penn providers into
PennChart media folder. Coordinates and schedules appointments with
physician offices and patients.
Administers and records injections.
OTHER JOB DUTIES AND RESPONSIBILITIES
Scans medical records and correspondence as needed.
Adheres to infection control policy including but not limited to
hand washing standards. Prepares treatment chairs for patients by
cleaning chairs with appropriate agent as requested by RN.
Participates in maintenance of a safe patient care environment,
including but not limited to cleanliness and orderliness of the
room, restocking work areas, preparing patients for meals and
clearing tray tables.
Supports customer service and performance improvement goals for the
Collaborates with staff both within and outside the department to
enhance patient care and satisfaction.
Maintains confidentiality standards.
Participates in unit compliance as related to established
Works collaboratively with all members of the health care team to
ensure a smooth functioning unit.
Accountable for improving patient care through adherence to all
patient safety and quality standards, regulations and best
Maintains departmental supplies.
Provides orientation to volunteers and new hires as needed.
Responsible for maintaining up- to- date certifications and
mandatory educational requirements; provides related documentation
on a timely basis.
REQUIRED EDUCATION AND EXPERIENCE
--- High school diploma required.
--- Associates degree, coding certification preferred.
Related Work Experience:
--- Two years of medical receptionist/front desk experience
required, to include knowledge of medical terminology/abbreviations
and physician office operations.
--- At least two years previous RMA/CMA work experience is
--- Preferred experience with EMR system.
We believe that the best care for our patients starts with the best
care for our employees. Our employee benefits programs help our
employees get healthy and stay healthy. We offer a comprehensive
compensation and benefits program that includes one of the finest
prepaid tuition assistance programs in the region. Penn Medicine
employees are actively engaged and committed to our mission.
Together we will continue to make medical advances that help people
live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer.
Candidates are considered for employment without regard to race,
ethnicity, color, sex, sexual orientation, gender identity,
religion, national origin, ancestry, age, disability, marital
status, familial status, genetic information, domestic or sexual
violence victim status, citizenship status, military status, status
as a protected veteran or any other status protected by applicable
Keywords: Hospital of the University of Pennsylvania, Trenton , Cert Med Assist-Receptionist, Full-time, Plainsboro, NJ, Administration, Clerical , Plainsboro, New Jersey
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