Sales Planning Coordinator

Location: Reading
Posted on: June 23, 2025

Job Description:

ERP Coordinator - Inside Sales CORE COMPETENCIES Customer Service-Requires knowledge of principles and processes for providing effective customer service. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Administrative and Clerical- Requires knowledge of administrative and clerical procedures and systems, managing files and records, designing forms and other office procedures. Ability to Process Information by compiling, coding, categorizing, calculating, entering, and/or verifying information or data. Ability to read and interpret documents such as procedure manuals, work instructions, software manuals. Problem Solving-Requires the ability to be an active listener and to be oriented to providing service to others. Requires critical thinking, problem solving skills. Interpersonal-Ability to work as part of a team as well as independently. Ability to establish and maintain effective working relationships with employees and outside contacts. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Organizational Skills-Effective organizational skills and the ability to plan and prioritize work. Effective time management skills. Quality Management - Looks for ways to improve and promote quality; demonstrates attention to detail. Communication- Effective communication skills both verbally and in writing. Ability to write routine reports and correspondence. TOOLS and TECHNOLOGY Proficiency in Microsoft Office, including Excel, Word, and Outlook. Proficiency Internet skills. Proficient office skills: telephone, copier, calculator, scanner. Experience with manufacturing software. Familiarity with ERP or CRM. EDUCATION AND EXPERIENCE High School Diploma. AA or Some business school experience preferred. 3 to 5 years ERP, inside sales, customer service experience, in a manufacturing setting with CPG. WORK CONTEXT Regular contact with others inside and outside of Berks Packing Company, Inc. requires tact and discretion. Mental demands occur regularly to frequently due to a diversity of problems or distractions that interfere. Physical Demands require operating equipment, sitting, and using hands to finger, handle or feel almost continually due to use of a personal computer. Walking and standing is required occasionally. Lifting 25 pounds is required occasionally . Work environment consists of good office conditions. Must be able to work outside of regular business hours as needed. A pre-employment physical and drug/alcohol screen is required. We conduct background checks as part of our pre-employment screening process and follow all EEOC and FCRA regulations regarding the use of criminal records in the hiring process.

Keywords: , Trenton , Sales Planning Coordinator, Administration, Clerical , Reading, New Jersey