Hospitalist Director of Operations - Emergency and Hospitalist Medicine Services
Company: RWJBarnabas Health
Posted on: October 16, 2020
Account Management, NJ, NJ, NJ 00000
The Hospitalist Director of Operations reports to the Vice
President of Emergency and Hospitalist Services (VP) for the RWJBH
system. The Hospitalist Director of Operations ensures that the
Hospitalist Site Managers are providing a safe and compassionate
experience for our patients and their families as well as a
supportive and productive hospital environment for our Providers
and staff. The Director of Operations ensures that operational
policies, procedures, and new initiatives across hospital sites are
of high quality, consistently implemented and compliant with all
operational regulations, policies and procedures. The Director of
Operations possesses primary responsibility for operational and
financial effectiveness and success of hospitalist sites/programs
and their continued development and growth. They are responsible
for supporting the VP and Chief of Hospitalist Medicine in the
development and maintenance of annual operating budgets, strategic
planning initiatives, and clinical integration throughout the
* Operational Advisor/Supporter
* Provides support and leadership to Hospitalist Site Managers,
Providers, VP, Chief of Hospitalist Medicine, and management
regarding all aspects of operations and patient care delivery.
Implements and measures performance goals, long term objectives and
strategy developed for the hospitalist sites.
* Workflow Efficiency
* Analyzes and ensures efficient workflow and develops and
implements standardized improvements across sites. Monitors patient
access, patient volumes and labor productivity. Makes adjustments
to staffing levels, processes, or other resources to maximize
revenue, minimize unnecessary cost and improve efficiency and
effectiveness of the hospital sites.
* Quality Improvement Initiatives
* Assists in the development of quality improvement initiatives
that design, plan, measure, and improve the site functions and key
clinical populations served. Participates in ongoing monitoring and
evaluation of effectiveness, including but not limited to, incident
monitoring, patient/family satisfaction with services, monitoring
of key systems of performance required to support the program and
indicators of clinical quality related to the patient populations
served. Implements new clinical programs and services.
* Compliance, Regulatory, and Policy Adherence
* Manages internal and external (governmental, industry) operating
protocols, policy, and regulatory compliance. Supports monitors and
communicates across sites regarding changes to operating policies
and procedures. Assists with the development and implementation of
new policies and procedures as appropriate. Coordinates internal
audit visits, data collection and reporting per company policy.
* Manages special projects and facilitates growth/development
activities. Analyzes, evaluates and reports statistical data to
optimize the use of available resources and tools. Assists with
preparation and monitors budgets for all sites to fulfill goals and
objectives including planning workload and need for personnel,
space, and equipment and support services. Monitors and drives
operational budget performance for all sites. Assists in the
selection, employment, development, satisfaction and management of
employees and providers.
* Employee Management
* Communicate and coordinate with Human Resources hiring,
promotions, performance evaluations, salary increases, and
disciplinary processes. Coordinate and support the orientation of
staff, training, and delivery of employee handbook and policies.
Oversee payroll in accordance with company policy. Coach and mentor
providers and staff, and seek ways to improve engagement. Promote a
culture of success, pride, performance, diversity, and
* Bachelor s degree in Healthcare Administration, Business or
related field required. Master s preferred.
* Minimum of 5 years healthcare management or leadership experience
* Previous experience with ED operations and/or medical practice
management preferred, but other healthcare industry experience will
* Excellent verbal and written communication skills.
* Excellent attention to detail and organization skills.
* Strong process improvement and financial management
* Demonstrated administrative support skills typical in the
healthcare industry including a working understanding of hospital,
ED and medical infrastructure.
* Self-motivated and able to work independently or as part of a
cross functional team.
* Demonstrated ability to communicate and work effectively with all
levels of management, physicians, clinicians, support staff,
patients and families.
* Proficiency with computers and MS Office (Word, PowerPoint,
Access, Excel), Visio, Microsoft Project
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Equal Opportunity Employer
RWJBarnabas Health is the most comprehensive health care delivery
system in New Jersey, with a service area covering five million
people. The system includes eleven acute care hospitals Clara Maass
Medical Center in Belleville, Community Medical Center in Toms
River, Jersey City Medical Center in Jersey City, Monmouth Medical
Center in Long Branch, Monmouth Medical Center Southern Campus in
Lakewood, Newark Beth Israel Medical Center in Newark, RWJUH- New
Brunswick, RWJUH- Somerset in Somerville, RWJUH- Hamilton, RWJUH-
Rahway and Saint Barnabas Medical Center in Livingston; three acute
care children s hospitals and a leading pediatric rehabilitation
hospital (Children s Specialized Hospital), a freestanding 100-bed
behavioral health center, trauma centers, a satellite emergency
department, ambulatory care centers, geriatric centers, the state s
largest behavioral health network, comprehensive home care and
hospice programs, fitness and wellness centers, retail pharmacy
services, a medical group, multi-site imaging centers and an
accountable care organization.
We offer a great work environment, competitive rates and excellent
* Medical/Dental/Vision plans
* 401 (k)
* Short & Long Term Disability
* Basic Life & Accidental Death Insurance
* Tuition Reimbursement
* Health Care/Dependent Care Flexible Spending Accounts
RWJBarnabas Health is an Equal Opportunity Employer
Keywords: RWJBarnabas Health, Trenton , Hospitalist Director of Operations - Emergency and Hospitalist Medicine Services, Executive , Trenton, New Jersey
Didn't find what you're looking for? Search again!