Director, Customer Insights

Company: Insmed Incorporated
Location: Bridgewater
Posted on: February 26, 2021

Job Description:

Director, Customer Insights in Bridgewater, New Jersey - Careers at *NJCHQ - NJ Corporate Headquarters Skip Branding Insmed Footer

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                    • Culture
                      • Mission & Vision
                      • Careers
                      • Responsibility
                        • Patients
                          • ARIKAYCE --
                          • Resources
                            • Science
                              • Pipeline
                              • PULMOVANCE --- Liposomal Technology
                              • Diseases
                              • Clinical Trials
                              • Investigator-Initiated Research
                                • About
                                  • History
                                  • Management Team
                                  • Board of Directors
                                  • Global Healthcare Compliance
                                    • Investors
                                      • Events & Presentations
                                      • Stock Information
                                      • News Releases
                                      • SEC Filings
                                      • Analyst Coverage
                                      • Corporate Governance
                                      • Email Alerts
                                      • Investor FAQs -- Insmed 2020. All Rights Reserved.Terms of Use Privacy Policy Director, Customer Insights in Bridgewater, New Jersey - Careers at *NJCHQ - NJ Corporate Headquarters Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! Director, Customer Insights Location US-NJ-Bridgewater ID 2021-2230 Job Function Commercial Operations Company Description About Insmed: Insmed is a growing global biopharmaceutical company powered by our purpose to deliver life-altering therapies to small patient populations experiencing big health problems. Our most valuable resource is our employees, and a patients-first mentality guides everything we do. Today, we are building a world-class team of talented individuals who are willing to challenge the status quo, solve problems, and work collaboratively and with a sense of urgency. Come join us if you are ready to roll up your sleeves and be recognized for your efforts while working alongside team members who share your passion for serving patients and their families. Overview About the Role: A unique opportunity for an inquisitive, curious, excellence-driven, and strategically oriented individual charged with developing actionable insights from market research and competitive intelligence. Come join a fast paced, innovative, biotech company focused on rare diseases. This position will be located at our Bridgewater, NJ headquarters location. The Director, Customer Insights will have the responsibility to design and execute strategic and tactical customer insight projects and and shape commercial strategy through those insights. Reporting to the Senior Director, Insights and Analytics, this role will be a key member of the Commercial Effectiveness team, and will--partner and collaborate closely with Analytics, Marketing, and Market Access colleagues. The overall objective of the role is to lead the design and execution of primary research that spans multiple products and indications for the Commercial organization. He/she will be responsible for delivering high quality business insights into Insmed's current and future product portfolio decision making, and keeping the organization aware of relevant competitors' actions. This individual will work closely with marketing and analytics teams to design strategic research plans to address business questions, inform strategy development and support portfolio planning. Responsibilities include vendor management, planning and management of primary market research studies, integration of secondary data insights, tracking competitive landscape and presenting insights to cross-functional teams. She /He will serve as an internal consultant to senior leadership by providing strategic insights into Insmed's target markets, thereby helping key internal stakeholders make informed strategic decisions. This individual will partner closely with key internal stakeholders (Marketing, Sales, Commercial Effectiveness, IT, Patient Services, Legal, Compliance) to accomplish the responsibilities of this role. Responsibilities Additional representative responsibilities will include, but not necessarily be limited to, the following:--
                                        • Create and implement a strategic market research plans; adapt plans as market conditions change
                                        • Identify and anticipate business questions that will provide actionable insights to the commercial business
                                        • Conduct the design & execution of primary qualitative and quantitative market research projects, including defining the research objectives, framing critical business questions, defining the market research approach, study management, analyzing and interpreting the outcomes (e.g. narrative analysis, factor analysis, , perceptual mapping) and communicate the results with clarity.
                                        • Integrate primary market research insights with supporting secondary data findings to build a comprehensive and holistic understanding of the marketplace and key business issues creating value-added insights
                                        • Manage the competitive intelligence collation activities across multiple products and indications; manage the dissemination of competitive insights across the organization within the context of product strategy
                                        • Develop expertise in relevant therapeutic areas, related commercial products, and assets in development to ensure accurate data interpretation; become a trusted strategic partner to key internal stakeholders.
                                        • Synthesize research findings to inform pre-launch marketing strategies and portfolio planning
                                        • Ensure cross-functional communication and alignment to maximize impact of insights on business strategy
                                        • Lead the annual brand plan situation analysis exercise Qualifications About You:
                                          • BS/BA degree in business, marketing, statistics, or related field is required; MBA, MS or other advanced degree preferred
                                          • Minimum 8 years of progressive experience in strategic consulting, market research, or business development in the biopharmaceutical industry is required
                                          • Ability to identify and understand the business opportunities and develop a research plan that will provide insights with the goal of ensuring brand growth
                                          • Ability to manage multiple competing projects across in-line and pipeline brands across multiple indications
                                          • Ability to dig deeper into the insights and identify the 'why' behind the data and trends
                                          • Able to effectively present meaningful business opportunities and challenges in strategic terms
                                          • Excellent collaborative, consultative and solution minded approach working across multiple functions to lead, influence and persuade, without direct authority, through compelling oral and written communication anchored in sound business logic and evidence
                                          • Strong and agile team player able to adapt and execute based on evolving business needs
                                          • Rare disease experience preferred Additional Information Travel Requirements:
                                            • Up to 10% travel Insmed is an Equal Opportunity Employer and will judge all applicants based on their qualifications for the job, without regard to race, color, sex, religion, national origin, age, disability or any other characteristics protected by applicable federal, state or local law. Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement. Please note that we review every submission and we will keep all submissions on file for six months. Insmed is an Equal Opportunity Employer. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Connect With Us! Not ready to apply? Connect with us for general considerationClick here to get started. Application FAQs Software Powered by iCIMS
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Keywords: Insmed Incorporated, Trenton , Director, Customer Insights, Executive , Bridgewater, New Jersey