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Director, Healthcare Professional Omnichannel Capability

Company: Johnson & Johnson
Location: Skillman
Posted on: February 25, 2021

Job Description:

Job DescriptionJohnson & Johnson Consumer, Inc. is recruiting for a Director, HCP Omnichannel Capability! The Director can be located with our team in Skillman, NJ or Fort Washington, PA.Caring for the world, one person at a time inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of the consumers and patients we serve. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people throughout the world every day. As part of one of the largest and most diverse healthcare companies in the world, our brands demonstrate the company's world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby and essential health solutions. We seek to meet the health needs of families everywhere through a broad range of well-known and trusted health products. At Johnson & Johnson we have a portfolio of over 30 iconic and best-in-class brands across multiple categories, including but not limited to Tylenol--, Neutrogena--, AVEENO--, Zyrtec--, Listerine--, OGX--, and Zarbee's--.The Director Will BeBuilding and scaling an Omnichannel Healthcare Professional Marketing model that is prioritized as one of the critical growth drivers for our North America Consumer Health business in 2021+! This capability will enable our Consumer Health brands to build and reinforce their competitive points of difference in the market. It will do this by fully using science, data and insights to engage with HCPs in a significant way. This will help those HCPs have substantial conversations and provide support to their patients. You will also partner with and lead a small but empowered cross-functional team. This team will include marketing, technology, analytics and data science to build and scale Omnichannel capabilities and partner with both our squads and sales force to implement these capabilities in the marketplace. Key priorities for delivery in this role include:* Leading a cross-functional team of 1 direct report and 3 indirect reports across marketing, data science, analytics and technology; partner with key partners across 9 US Squads, 2 US Professional Sales Teams (175 total) and 4 Canadian Squads* Scaling Self Care Omnichannel pilot to Oral Care and Skin Health* Partnering with Pharma to use learning in design of 'next best action' AI capability to optimize HCP messaging across in-person / virtual sales, CRM and media touchpoints* Building data architecture and analytics capability to support 'next best action' AI capability* Insights and reporting capabilities to visualize Omnichannel performance and find opportunity areas for improvement over time* Supporting organizational change across marketing and sales to develop, implement and embed new ways of working in support of Omnichannel model* Integrating new data sources as they come available including CRM expansion, conferences and KOL eventsThe Director will bring knowledge of HCP engagement activities along with an understanding of Squad priorities and strategies to integrate activities between technology, data sciences and analytics, Squads and the Professional Sales Team. You will also participate in the Global HCP community of practice and interact regularly with key partners across Consumer, Pharma and Medical Devices to share insights and use findings across sectors.Qualifications* A minimum of a Bachelor's degree is required* 8+ years professional business experience required* Healthcare professional experience is required* Experience building and / or implementing Omnichannel Marketing solutions is preferred* Experience in Healthcare Professional Sales is preferred* Experience in crafting and implementing audience and data strategy is required* Strong return on investment focused business acuity and process optimization approach, strong analytical and organizational change skills required* The candidate will have a proven track record of problem solving, demonstrating a results-oriented attitude, leading in ambiguous environments, influencing skillsets, learning agility, and being cross-functionally balanced* Ability to inspire department and project team members, set achievable objectives, maintain a positive outlook, take ownership, make decisions, and hold self and team members accountable.* Ability to influence across teams without direct accountability is crucial* Travel up to 10% domestically and internationally is requiredJohnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Johnson & Johnson, Trenton , Director, Healthcare Professional Omnichannel Capability, Executive , Skillman, New Jersey

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