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Head of Learning Management Strategy & Operations

Company: Bristol-Myers Squibb
Location: Princeton
Posted on: February 25, 2021

Job Description:

Head of Learning Management Strategy & Operations Princeton - NJ - US At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science.--In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference. The Head of Learning Management Strategy & Operations is accountable for leading, designing and implementing a holistic infrastructure for learning across R&D globally. Working closely with counterparts in the Quality function and fostering alignment across R&D business leaders, the Head of Learning Management Strategy & Operations places a primary focus on establishing a unified approach to compliance training with the goals of mitigating compliance risk, improving speed-to-response for audit inspections, and driving operational efficiency. To this effort, this role brings a deep understanding of Learning Management Systems, pharmaceutical industry compliance training requirements (GxP), and best practices for functional role-based curricula. More broadly, the Lead seeks to improve the overall learning experience across R&D, oversees the ongoing development of learning standards, and is responsible for the management of governance processes and implementation of learning systems, processes, and innovations. The Head of Learning Management Strategy & Operations will be responsible for establishing the overall R&D-wide L&D strategy and standards to drive consistency and effectiveness in training. Responsibilities required:

  • Engages R&D business leaders & stakeholders to assess R&D-wide compliance L&D needs
  • Works closely with Head of RDL and the R&D business to set overall R&D-wide L&D strategy and standards that drive training consistency and effectiveness
  • Leads and designs the strategy for the Learning Administration team, programs and new technologies that advance the department's use of learning and content management systems consistent with corporate policies and priorities
  • Assesses L&D technology needs to inform and design a sustainable learning ecosystem
  • Employs analytics to drive L&D strategy and learning innovation
  • Responsible for leading the LMS strategy for R&D to advance approaches for learning-related inspection readiness
  • Drives global change management within the business and RDL team to promote adherence to standards
  • Monitors learning team engagement and process effectiveness to advise on areas for improvement
  • Leads the R&D Learning Council to drive business alignment and vet the R&D strategic learning agenda
  • Oversees the Learning Ecosystem Team to provide guidance in executing defined strategies, standards, and approaches
  • Aligns with the Business Partnering team to confirm R&D-wide L&D strategy and standards are met in functional strategy design
  • Provides expert guidance and leads the interpretation of LMS data to partners during audits and inspections
  • Drives adoption of the established governance and standards across R&D and amongst the R&D learning team
  • Collaborates with Ecosystem Analyst to support analytics activities to inform L&D strategy and learning innovation
  • Collaborates with Ecosystem Analyst to support execution of LMS strategy for R&D, and to advance approaches for learning-related inspection readiness
  • Champions ecosystem efforts globally to advance adoption of learning standards, governance and technology
  • Supports identifying and assessing L&D compliance technology needs on an ongoing basis
  • Coordinates with Content Learning team to confirm R&D-wide standards and guidelines related to compliance are met in functional strategy design
  • Effectively presents technical, clinical and business information to technical and lay audiences
  • Manages a team of curricula managers and administrators and other as required Desired Experience
    • Bachelor's degree, 8-10+ years of experience in the management and administration of a learning management system
    • Success Factors experience a must, Compliancewire, SumTotal preferred
    • 10-12 years of experience developing and managing training in a regulated environment
    • Strong quality and compliance driven mindset. Excellent verbal and written communication, customer service, team-oriented with organizational skills. Strong business expertise and ability to understand business strategy. Ability to manage multiple priorities and complex projects in a dynamic and ambiguous environment. Skilled in consulting, influencing and interacting with learning resources and business partners. Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. W e're creatinginnovative medicines for patients fighting serious diseases. We're also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.

Keywords: Bristol-Myers Squibb, Trenton , Head of Learning Management Strategy & Operations, Executive , Princeton, New Jersey

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