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Manager, Information Technology

Company: Bioclinica
Location: Princeton
Posted on: April 8, 2021

Job Description:

Primary Responsibilities Serves customers by:

  • Advising in the definition of business and technology operations enhancementsMaintains operating efficiency and system performance by:
    • Recommending, developing, implementing and maintaining new and existing technology infrastructures
    • Acquiring new software and hardware, negotiating service contracts and building relationships with vendors
    • Upgrading current software for different operating systems, compilers, utilities, databases and networks
    • Establishing target dates and monitoring installations
    • Completing preventive maintenance requirements
    • Troubleshooting malfunctions and calling for repairs
    • Maintaining equipment inventoriesOversees facilities maintenance by:
      • Coordinating resolution of all issues related to facilities, building maintenance and security
      • Negotiating service contractsEnsures departmental productivity and identifies opportunities for greater departmental efficiencies and quality by:
        • Assigning projects among staff taking into consideration staff skill set and workload
        • Evaluating and monitoring workload of staff to ensure projects are on time; affecting change when necessary
        • Interacting with various internal and external groups to facilitate successful project completion
        • Managing departmental initiatives/special projects
        • Implementing and managing the introduction of new technology and departmental tools
        • Keeping department head advised of current issuesPerforms supervisory functions by:
          • Communicating job expectations
          • Planning, monitoring and appraising job results
          • Coaching, counseling and disciplining staff
          • Identifying and developing key staff for growth within the company
          • Initiating, coordinating and enforcing systems, policies and procedures
          • Approving direct report's time sheets, requests for time off and overtime where applicable
          • Performing timely performance evaluations of direct reports
          • Coordinating and conducting new hire interviews; facilitating hiring decision
          • Training new hires on departmental processes and responsibilitiesContributes to overall company communication, cooperation and efficiencies by:
            • Communicating departmental updates to appropriate personnel throughout company
            • Working with the management team to streamline processes
            • Always considering the impact of Information Technology's processes, productivity and communication on other departments and the company as a whole when implementing and managing processes
            • Frequently interacting with other departmental supervisors and managers to keep abreast of their respective environments (ie. new ideas, process changes, staffing concerns, etc.)Maintains Quality Service and Departmental Standards by:
              • Reading, understanding and adhering to organizational Standard Operating Procedures ("SOP")
              • Establishing and enforcing departmental standards
              • Developing and maintaining departmental procedural manual(s)
              • Reviewing and updating company SOPs related to Information Technology Services Secondary Responsibilities Contributes to team effort by:
                • Working with internal staff to resolve issues
                • Exploring new opportunities to add value to organization and departmental processes
                • Helping others to achieve results
                • Performing other duties as assignedMaintains Technical and Industry Knowledge by:
                  • Attending and participating in applicable company-sponsored trainingQualifications:Education:
                    • Bachelor's degree Computer Science, Life Sciences or related field preferred.--
                    • Associates degree or equivalent work experience requiredExperience:
                      • 5+ years of information technology experience with exposure to various disciplines in IT
                      • Minimum of 2 years general management experience in information technology required
                      • Working knowledge of GCH, ICH guidelines and FDA regulations
                      • Experience working with computer software including Word, Excel and AccessAdditional skill set:
                        • Strong interpersonal and communication skills, both verbal and written
                        • Strong organizational and leadership skills
                        • Goal oriented
                        • Ability to maintain professional and positive attitudeWorking conditions:Travel: 0-15%Lifting: 0-50lbsOther: Computer work for long periods of timeWork Schedule - Requires availability to occasionally work unusual hours including evenings and weekends to accommodate Network repairs, upgrades, etc. May require responding to after hour IT emergencies (i.e. on call). EEO Statement Bioclinica is an equal opportunity employer. Bioclinica evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.Collaboration, Continuous Learning, Critical Thinking, Operational Excellence, Organizational Awareness, Results Orientation, Service Orientation, Team Development Bioclinica is an integrated clinical life science solutions provider, delivering powerful insight into clinical trial development, assuring greater client success in bringing medical therapies to market for people around the world. Through deep medical, scientific, and technology expertise, Bioclinica provides medical imaging and cardiac safety services; clinical adjudication; randomization and trial supply management and optimization; electronic and eSource data capture; site and patient payments; clinical trial management software; and drug safety solutions. Bioclinica's global team of life science experts serve more than 500 pharmaceutical, biotechnology, and device organizations - including the top 20 biopharmaceutical companies and leading CROs - through locations in North America, Europe, and Asia.

Keywords: Bioclinica, Trenton , Manager, Information Technology, Executive , Princeton, New Jersey

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