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Operations Manager

Company: ForceBrands
Location: Dayton
Posted on: January 16, 2022

Job Description:

Our client is looking for an Operations Manager to join their growing e-commerce fulfillment operations team. The candidate will work closely with the COO, and in concert with other senior members of the company.Our client is a startup - you will get your hands dirty with all aspects of the business and be responsible for driving continuous improvement. This is an exciting opportunity for someone looking to learn and break into senior and executive roles in the future. If you are someone that enjoys improving efficiency, strategizing, and building systems, this role is for you.
What You'll Do?--- Manage day-to-day relationships with manufacturing and 3PL partners to track and maintain appropriate inventory levels in timely and cost-effective ways.--- Define and develop inventory and replenishment strategies, including stocking policies, production policies, safety stock targets and SKU classification for retail items.--- Gather and create, as needed, documentation for processes performed at manufacturing and 3PL partners.--- Organize, document, and manage existing company contracts--- Participate in the negotiation and review of future company contracts--- Partner with and lead cross-functional teams, including our 3rd party vendors, to problem-solve and improve fulfillment performance and overall company operations with the goal of improved customer satisfaction and retention--- Support budget activities including implementing integrity controls, reconciling bills to contract rates, advising on cost reduction and investment opportunities and working with Finance on fiscal year close and planning.--- Identify and manage supplier collaboration initiatives (e.g. supplier owned inventory, forecast management, electronic invoicing, operational process streamlining, etc.)--- Strong customer relationship, interpersonal and communication skills with proven ability to work effectively with diverse audiences and influence cross functionally
What Are We Looking For?--- 3-5 years' experience in retail operations, ecommerce or related roles. The ideal candidate has worked at a startup/ early-stage company, ideally having worked in the beauty industry and is highly detail oriented--- Supervisory/Management experience--- Experience with OMS, 3PL and parcel carriers preferred--- Strong interpersonal capabilities and ability to work cross-functionally and collaboratively with other leaders and teams--- Excellent verbal and written communication skills--- Strong strategic sourcing, contract & negotiation skills--- Advanced Excel capabilities--- Customer focused - always looking to see a challenge through the eyes of our customers--- Highly analytical, with the ability to keep digging until you have reached the best answer

Keywords: ForceBrands, Trenton , Operations Manager, Executive , Dayton, New Jersey

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