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Sr. IT Manager, Digital Experience Platforms.

Company: Johnson & Johnson
Location: Titusville
Posted on: January 16, 2022

Job Description:

Janssen Pharmaceuticals, Inc., a member of Johnson & Johnson's Family of Companies, is currently recruiting for an IT Sr. Manager, Digital Experience Platforms within the Digital Product Line. This positions primary location will be Titusville, NJ or Horsham, PA.

At Janssen, were creating a future where disease is a thing of the past.

Were the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it. As part of Johnson & Johnson, Our Credo guides us.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. We are proud to be an equal opportunity employer.

Our Digital Products and Platforms organization is uniquely positioned to connect our purpose driven, science-backed products and services for our consumers, patients, healthcare professionals and customers around the world. By powering personalized, omni-channel experiences, we strengthen engagement, uncover insights into disease and drive growth. Working in close partnership with our wider Technology organization and business, we develop and scale smarter, faster and more efficient future-ready digital platforms, capabilities and connected ecosystems that enable innovation to enhance health at every life stage.

Do you have expertise in web and digital experience platforms and services, content management, modern development practices and a desire and ability to lead a test and learn culture to drive impact? If yes, then this role may be for you!

Janssen is seeking a Sr. IT Manager, Digital Experience Platforms to craft a unified approach for Janssen digital patients, caregivers, healthcare professionals and others to access relevant content, services and tools.

In this role, you will lead technology strategy for Janssen North America, partnering with other Janssen Commercial Teams, J&J Enterprise teams, engineers, development teams, vendors and business partners.

Responsibilities

  • Own and manage web and digital experience platform and service strategy, roadmaps and release plans to meet the evolving needs and priorities of our business and create competitive advantage for Janssen
  • Collaborate with cross-functional business and technology stakeholders to align needs and requirements; translate business opportunities to technology solutions in partnership with engineering, solution architecture and development teams
  • Drive a test-and-learn culture throughout the team to transform product ideas into activities and outcomes, incorporating overall business objectives, market and compliance needs and financial drivers.
  • Present and forward plan digital platform capabilities within the context of our technical architecture, operating a continuous feedback loop to inform innovation and evolve standards for technical excellence
  • Enact processes, governance, operational and communications structures to deliver with consistency, quality, compliance and speed.
  • Monitor industry trends and work closely with internal and external partners to identify new technologies and approaches to address evolving needs across digital channels.
  • Lead Agile scrum team as product owner/manager, owning the product backlog, crafting user stories and acceptance criteria in partnership with business analysts, prioritizing new feature or enhancement stories, bugs, and discovery or tech tasks based on perceived user value, metrics and release planning. Set, communicate and keep team focused on sprint goals.
  • Manage existing web platform ecosystem; plan lifecycle of products and recommend upgrade/decommissioning as appropriate
  • Continuously measure, monitor and analyze the performance of our digital products to identify new opportunities and validate value creation.
  • Manage the Total Cost of Ownership for digital platforms, including budget and financial tracking, cost of product development, unit cost and business case for platform expansions and upgrades
  • Engage with our wider IT community and relevant communities of practice to align best practices and ensure all aspects of technology needs are considered in the selection and integration of new technologies

    Qualifications
    • A minimum of a Bachelors degree or equivalent experience in Engineering, Information Architecture, Computer Science, or a similar field. Advanced degree is a plus
    • 7+years leading strategy and development of digital platforms and services, delivering large scale and high-performance digital applications for large companies
    • Deep knowledge of the end-to-end digital technology stack, including hosting, networking, virtual infrastructure, monitoring, web servers, caching, database, content management systems (CMS), content services and production workflows, digital experience platforms (DX), microservices, and front-end development
    • Understanding of issues covering site architecture, user-interface , user experience (UX) and navigation; familiarity with software quality assurance and test processes
    • Agile/Lean Development Experience with Agile methodology, Test Driven Development, QA automation, and DevOps processes
    • Extensive knowledge of managing digital platforms and the setup and management of teams which deploy on these platforms
    • Strong problem-solving, design thinking, communication and influencing skills, including ability to drive adoption of new thinking and approaches
    • Project Management experience delivering medium to large scale digital projects from concept through delivery and supporting continued operations
    • Ability to create clear, detailed, concise user stories, acceptance criteria, KPIs and artifacts to convey concepts and ideas, as well as release plans and roadmaps to convey delivery plan
    • An ability to analyze and understand data and trends and deliver process improvement plans to address opportunity areas identified, and assess and report on performance and value delivery
    • Demonstrated ability to collaborate successfully and build relationships with marketing teams, IT colleagues, agency partners and technology vendors
    • Experience leading teams, developing talent, and championing diversity and inclusion
    • Desire to continually advance personal and team knowledge of digital trends and advances in the industry.

      Preferred
      • Experience in pharmaceutical or life sciences industry
      • Front end development, systems architecture or engineering experience

        This position is located in Titusville, NJ or Horsham, PA, and may require up to 20% travel within the New Jersey/Pennsylvania area and occasionally across North America.

        We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

        Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

        Primary Location

        United States-New Jersey-Titusville-1125 Trenton Harbourton Road

        Other Locations

        North America-United States-Pennsylvania-Horsham

        Organization

        Johnson & Johnson Services Inc. (6090)

        Job Function

        Info Technology

        Requisition ID

        2105974165W

        by Jobble

Keywords: Johnson & Johnson, Trenton , Sr. IT Manager, Digital Experience Platforms., Executive , Titusville, New Jersey

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