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Senior Manager, Sales Operation

Company: Deloitte
Location: Princeton
Posted on: May 14, 2022

Job Description:

The Deloitte Advisory practice helps clients create and protect value to realize strategic objectives, protect shareholder value, and achieve improved profitability. Hybrid Operate, as part of Deloitte Advisory, identifies, develops, and delivers market differentiated recurring services to our clients. We are the destination for professionals who want to be part of a high-impact team driving growth opportunities for Deloitte, and who want the opportunity to use their unique strengths and develop their talents

We are seeking an experienced and energetic professional to manage our Sales Operations function. Our ideal candidate brings experience with supporting managed services or other recurring revenue offerings, strong adherence to process, initiative and strong decision-making skills along with the interest to work in a fast-paced, dynamic environment. As a critical member of the team, you will help support the Hybrid Operate Sales Enablement team and the broader Deloitte Advisory team manage the sales cycle of the opportunities in the Hybrid Operate and Products portfolio.

The Sales Operations Manager will work to ensure visibility and analysis of key pipeline metrics across the entire customer lifecycle including sales forecasting methodology, sales, and customer management activities. The role is a key leader in the entire business development team and will also be involved in the coordination, planning and execution of yearly sales plan and stewardship of reporting tools. In addition, this role will be the primary leader between sales and operations, focusing on process enhancements and project management.
Sales Operations Manager Responsibilities:

  • Support Sales Enablement and Deloitte Advisory client teams
  • Assist sales leadership with sales strategy and planning, contest development and implementation and sales forecasting
  • Own, manage and run sales forecasting process as well as budget planning and tracking
  • Service as Sales liaison/representative to other functional areas within the organization
  • Drive and manage the sales training/development process including on boarding, professional sales process training, and ongoing professional sales development
  • Demonstrate personal accountability by building ownership for key initiatives
  • Maintain high levels of execution through efficient route sales, customer orders/productivity attainment, analysis and effective staffing
  • Develop the organization by managing performance and developing individual capability
  • Set Sales priorities by using functional knowledge and business information
  • Make critical decisions to achieve positive results with customers and employees
  • Communicate business results and execute initiativesQualifications:
    • Bachelor's degree required
    • 5 - 8 years of work experience
    • Superior skills in analytical and presentation tools such as Excel and PPT
    • Ability to conduct sophisticated and creative analysis, and translate those results to easily digestible messages, communications, and presentations
    • Experience using Salesforce to produce relevant insights and streamline processes
    • Flexibility and ability to adjust on the fly to new demands
    • Strong executive presentation and engagement skills
    • Self-motivated with a highly collaborative style and strong influence skills
    • Experience working in complex, multi-stakeholder organizations, virtual and cross-cultural teams
    • Brings a positive approach, easy to work with, enjoys working with other accomplished, strong professionals

Keywords: Deloitte, Trenton , Senior Manager, Sales Operation, Executive , Princeton, New Jersey

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