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Associate Manager - Client Services

Company: Infosys
Location: Bridgewater
Posted on: June 23, 2022

Job Description:

Infosys is seeking an Associate Manager - Client Services. The Associate Manager - Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services/Senior Manager-Client Services) to build an account plan and is responsible for client management based on the account plan. The AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Role Description:

  • Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
  • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
  • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
    Location for this position is in Atlanta, Georgia / Bridgewater, New Jersey. Candidates must be located within commuting distance or be willing to relocate to this area. This position may require travel as needed

    Required Qualifications:
    • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
    • Significant business development and project management experience
    • Track record of interacting and building relationships with CXO level client contacts
    • Hands-on experience with proposal creation and leading proposal presentations
    • Strong leadership, interpersonal, communication and presentation skills
    • Wide variety of IT and business consulting engagement experience
    • U.S. citizenship or permanent residency required, we are not able to sponsor this position at this time
      Preferred Qualifications:
      • Knowledge of industry specific go-to-market solutions
      • Good understanding of industry specific business issues and drivers
      • Global Delivery Model experience
      • Experience managing large multi-location consulting engagement teams
      • Track record as an Account Manager in a rapidly growing client relationship
        About Us
        Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

        EOE disability/veteran

Keywords: Infosys, Trenton , Associate Manager - Client Services, Executive , Bridgewater, New Jersey

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