Director Veterinary Quality
Company: Banfield Pet Hospital
Location: Princeton
Posted on: August 4, 2022
|
|
Job Description:
SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and
function of the Director Veterinary Quality is to ensure care
delivered in market assigned hospitals meet industry and Banfield
quality standards. This position partners with Vice Presidents
Veterinary Quality and Area Chiefs of Staff ensuring execution of
veterinary initiatives. The Director of Veterinary Quality serves
as a champion for quality by communicating, demonstrating and
driving a culture that is consistent with our five principles and
our 6 domains (safe, effective, patient/client centered, timely,
efficient, and equitable) at the market level to optimize results
in improved medical care, a better client experience, increased
associate engagement and better hospital performance. Description -
External ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify
the Five Principles of Mars, Inc. within self and team. In
partnership with the ACOS, drive a successful and growing doctor
team through recruiting, gathering referrals, and hiring. Ensure
the delivery of an exceptional onboarding and mentorship
experience. Consult with operational partners on doctor risk,
staffing needs and compensation. Develop and lead the Area Chiefs
of Staff (ACOS) to ensure care delivered in our hospitals meets
industry, regulatory, and Banfield quality standards. Drive market
performance to deliver outstanding, high quality medical care that
aligns with the six domains of quality (safe, effective,
patient/client centered, timely, efficient and equitable care) and
meets practice OGSMs related to the delivery of care and quality
KPIs. Oversee implementation and auditing of medical quality
programs, ensuring adoption to help drive success, and consulting
with field and hospital leaders as appropriate. Work with Field
Directors & Hospital Leaders to oversee the safety of clients,
associates and pets by ensuring hospitals comply with all safety
procedures and regulations Work with Field Directors & Hospital
Leaders to ensure hospital operations meet all local, state and
federal regulations. Lead efforts for DEA and radiation safety and
compliance. Travel to assigned markets and perform regular hospital
visits to assess and validate the delivery of care and performance
of ACOS and veterinary provider teams. Develop productive
relationships with veterinary medical colleges to meet the long
term recruiting needs for the practice, partnering with (or serving
as) University Liaison and Central Team Support as needed to
deliver on these plans. Manage the market level medical equipment
budget and oversee maintenance and calibration of medical
equipment. Actively participate in local, state, and national
veterinary organizations to cultivate relationships within the
veterinary profession (i.e., regulatory boards, vendors,
associations, and referral hospitals) to promote a positive image
of the practice and Banfield s brand reputation. Other job duties
as assigned. SPECIAL WORKING CONDITIONS Ability to work at a
computer for long periods of time. Project timelines and work
volume / deadlines may often require more than 40 hours per week to
complete essential duties of this job. Must have mental processes
for reasoning, remembering, mathematics and language ability
(reading, writing, and speaking the English language) to perform
the duties proficiently. Ability to carry out instructions
furnished in written, oral, or diagram form and to solve problems
involving several variables. Ability to stand, walk, stoop, kneel,
crouch, and climb as well as manipulate (lift, carry, move) up to
50 pounds. Requires good hand-eye coordination, arm-hand-finger
dexterity with the ability to grasp, and visual acuity to use a
keyboard and operate necessary equipment. The noise level in the
work environment is normally moderate. Environment where pets are
present. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary
Medicine (DVM/VMD) or equivalent foreign degree is required. Five
years practicing in small animal veterinary medicine and surgery
practice expertise. Two years experience n hospital leadership.
Five years experience in multi-location veterinary management. An
active veterinary license in good standing is required for every
state in which they oversee hospitals. ADDITIONAL REQUIREMENTS DEA:
Candidate must obtain state controlled substance and federal DEA
within 3 months of employment, unless otherwise required by the
state in which working USDA: Accredited by the USDA Animal and
Plant Health Inspection Service Residential: All field leaders are
required to live in their market/regionWE ARE A DRUG-FREE,
SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Company Policy, Federal and
State Laws Forbid Discrimination Because of Age, Color, Race,
Religion, Sex, Disability, Sexual Orientation or National
Origin.Job Type: Full-timeAbility to commute/relocate: Princeton,
NJ: Reliably commute or planning to relocate before starting work
(Preferred)Education: High school or equivalent
(Preferred)Willingness to travel: 25% (Preferred)Work Location: One
location
Keywords: Banfield Pet Hospital, Trenton , Director Veterinary Quality, Executive , Princeton, New Jersey
Click
here to apply!
|