Assistant Branch Manager
Company: PNC
Location: North Brunswick
Posted on: August 5, 2022
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Job Description:
**Job Profile****Position Overview** At PNC, our people are our
greatest differentiator and competitive advantage in the markets we
serve. We are all united in delivering the best experience for our
customers. We work together each day to foster an inclusive
workplace culture where all of our employees feel respected, valued
and have an opportunity to contribute to the company's success. As
an Assistant Branch Manager within PNC's Retail Branch
organization, you will be based in North Brunswick, NJ.**Job
Description** + Supports all aspects of branch, including
individual and team, performance. Builds a high performing team
through the attraction, on-boarding, coaching and development of
branch team members. Leads through influence and impacts a broad
range of eco-system partners in an omni channel environment. Drives
revenue and loyalty through proactive interactions with clients.+
Manages, coaches and executes a proactive client experience within
an omni channel environment. Provides solutions and advice to
improve client financial well-being. Leads effective problem
resolution.+ Manages the branded sales process to proactively
achieve sales targets and customer loyalty. Grows branch revenue
through acquisition and share-of-wallet growth of consumer and
business households.+ Drives the employee experience. Responsible
for acquiring and retaining talent through the coaching and
development of employees. Coaches employees to achieve performance
and activity expectations. Assists in the performance management
process for all employees.+ Manages operational, human capital,
reputational and business risk through adherence to established
policies and procedures. Exercises sound decision making to
identify and mitigate potential risk.PNC Employees take pride in
our reputation and to continue building upon that we expect our
employees to be:+ **Customer Focused** - Knowledgeable of the
values and practices that align customer needs and satisfaction as
primary considerations in all business decisions and able to
leverage that information in creating customized customer
solutions.+ **Managing Risk** - Assessing and effectively managing
all of the risks associated with their business objectives and
activities to ensure they adhere to and support PNC's Enterprise
Risk Management Framework.+ To learn more about this and other
opportunities on our team.Watch this video.
(https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/retail\_banking.mp4)
**Competencies** Branch Banking Services - Knowledge of the
responsibilities, issues, regulations, business practices, and
operations of retail banking branches; ability to provide qualified
services to customers.Coaching Others - Knowledge of coaching
concepts and methods; ability to encourage, motivate, and guide
individuals or teams in learning and improving
effectiveness.Decision Making and Critical Thinking - Understanding
of the issues related to the decision-making process; ability to
analyze situations fully and accurately, and reach productive
decisions.Digital Awareness - Shares, shows and supports clients on
a variety of technological digital and online tools and resources
allowing them to explore solutions to achieve their financial goals
and financial well-being through the PNC conversation.Effective
Communications - Understanding of effective communication concepts,
tools and techniques; ability to effectively transmit, receive, and
accurately interpret ideas, information, and needs through the
application of appropriate communication behaviors.Managing
Multiple Priorities - Ability to manage multiple concurrent
objectives, projects, groups, or activities, making effective
judgments as to prioritizing and time allocation.Retail Lending -
Knowledge of and ability to design and develop retail lending
products and services, manage and evaluate operational processes
and procedures and ensure compliance with local and company
policies.Selling. - Applies knowledge of banking products and
services to meet customer needs and enable them to achieve their
financial goals. Identifies prospecting approaches to identify
potential customers and create opportunities to sell financial
solutions and ideas to customers. **Work Experience** Roles at this
level typically require an Associates or equivalent degree as well
as related experience or product knowledge to accomplish primary
duties. Typically requires 4+ years of related business or
functional experience. In lieu of a degree, a comparable
combination of education and experience (including military
service) may be considered. **Education** Associates**Additional
Job Description** **Benefits** PNC offers employees a comprehensive
range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees
include medical/prescription drug coverage (with a Health Savings
Account feature); dental and vision options; employee and
spouse/child life insurance; short- and long-term disability
protection; maternity and parental leave; paid holidays, vacation
days and occasional absence time; 401(k), pension and stock
purchase plans; dependent care reimbursement account; back-up
child/elder care; adoption assistance; educational assistance and a
robust wellness program with financial incentives. To learn more
about these and other programs, including benefits for part-time
employees, visit pncbenefits.com > New to PNC.**Disability
Accommodations Statement:** The PNC workplace is inclusive and
supportive of individual needs. If you have a physical or other
impairment that might require an accommodation, including technical
assistance with the PNC Careers website or submission process,
please call 877-968-7762 and select Option 4: Recruiting or contact
us via email at pathfinder@pnc.com. The Human Resources Service
Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM
ET.**Equal Employment Opportunity (EEO):** PNC provides equal
employment opportunity to qualified persons regardless of race,
color, sex, religion, national origin, age, sexual orientation,
gender identity, disability, veteran status, or other categories
protected by law.**California Residents** Refer to the California
Consumer Privacy Act Privacy Notice
(https://content.pncmc.com/live/pnc/aboutus/hr/onboarding/pnc\_ccpa\_privacy\_disclosure\_employee.pdf)
to gain understanding of how PNC may use or disclose your personal
information in our hiring practices.
Keywords: PNC, Trenton , Assistant Branch Manager, Executive , North Brunswick, New Jersey
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