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Senior Manager Technology Strategy and Governance - Remote

Company: Ryder System, Inc.
Location: Trenton
Posted on: August 7, 2022

Job Description:

Senior Manager Technology Strategy and Governance - Remote Trenton , New Jersey Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide ( .Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( are the driving force behind our company.Start your career with Ryder today!SummaryThe Senior Manager of Technology Strategy and Governance will report to the VP of Transformation and Office of the CIO and will be responsible for working with senior technology leadership to develop and maintain a business-aligned technology strategy, including the strategy itself, objectives and key results (OKRs), artifacts supporting the strategy, and the tools to enable/maintain the strategy. This individual will work with senior leaders across technology to cascade the strategy down to the individual technology teams to enable a cohesive technology organization that executes in unison across common strategic imperatives. This individual will be accountable for improving existing technology governance and technology policy library to enable the technology team to effectively execute on the set strategy. Partnering with the Technology Leadership team, this individual will also be responsible for helping set best practices for managing external stakeholders that are vital to the successful implementation of the agreed upon technology strategy, including those in the Central Support Services and core businesses functions. The Senior Manager of Technology Strategy and Governance will also be responsible for developing meaningful technology metrics to measure performance of the technology team against set strategic and operational objectives. Finally, this individual will help oversee key strategic initiatives as identified by the Technology Leadership team and be responsible for their successful implementation. This individual will be a change champion, visionary, and will leverage critical knowledge, skills, and abilities in the areas of strategy, OKRs, business processes, technology governance, and technology policy.Essential FunctionsEstablish the scope of Ryder technology strategy by defining the Technology organization's mission, vision statement, and guiding principles. Perform an assessment of the Technology organization's performance to map current state while highlighting important strategic elements to address discovered gaps. Elicit the business context and identify strategic initiatives that are most important to the organization while building a cohesive technology strategy roadmap to execute on it. Wrap all strategic information into a highly visual and compelling presentation and practical roamdap that enables easy customization and executive-facing content. Communicate and be the champion of the Technology Strategy across all levels and maintain the strategy going forward following a set cadence with leadership.Optimize Technology Governance by establishing leading best practices to foster technology-business alignment, decrease decision-making cycle times, and increases the Technology organization's transparency and effectiveness in decisions around benefits realization, risks, and resources. Continually evaluate the effectiveness of the Technology Governance structure, and dynamically redesign Technology Governance structure to account for changing industry conditions and strategic objectives.Develop effective technology policies. Clearly communicate and drive understanding across the Technology organization behind set policy, goals and objectives, standardization. Improve risk coverage; ensure full coverage on the risk landscape, including legal regulations. Establish a method for reporting, documenting, and communicating risks. Improve employee compliance; empathize with the greater technology team and use technology policy to effectively educate, train, and enable the team to execute on the set strategy.Develop technology scorecard. Perform current assessment to establish baseline values. Align Technology Governance and decision making to the scorecard as a way to measure progress against set strategic and tactical objectives. Reinforce desirable actions guided by the technology scorecard. Incorporate the Scorecard into the operations of the technology team, helping provide governance to make use of the insights behind the scorecard across all levels of the technology team and for the entire spectrum of technology strategy.Optimize the stakeholder management process to identify, prioritize, and effectively manage key stakeholders. Develop and maintain strong relationships with stakeholders across Ryder to gain easier buy-in and support for current and future initiatives. Track ongoing stakeholder management progress with a weighted Net Promoter Score as part of the technology scorecard.Support technology leadership team with planning and execution of strategic initiatives in line with agreed upon strategy, including the development and oversight of business cases, roadmaps, and tactical implementation plans.Build and mentor a team to build out the technology strategy and governance capability for Ryder technology.Additional ResponsibilitiesStays current with developments in new market trends and innovations in technology Strategy and GovernancePerforms other duties as assigned.Skills and AbilitiesUnderstand the components and best practices behind technology strategy, technology governance, and technology policesKnowledgeable and experienced in establishing and driving to technology and business metrics using KPIs, developing technology scorecard, and having strong business sense and ability to clearly define technology work through business metricsAttract and develop business and technology savvy team members; demonstrate a passion for guiding and developing others and challenging the teams to discover improved methods of delivering valueExperience facilitating working sessions with senior leadership, helping generate the right conversations to uncover organizational and strategic gaps and align the team on a set of common objectivesPromote and advance leading technology strategic, technology governance, and technology policy practices and improvements to stakeholders as mutually beneficial and drive continuous improvement in these areasStrong program management skills to drive focus strategic initiatives from inception to completionStrong data-drive analytics competency, with the ability to use data and insights for evidence-based decision makingAvid problem solver with prven ability to make timely decisions while dealing with ambiguity; must demonstrate strategic capabilities with strengths in critical thinking and innovative problem-solving skills, financial and strategicExceptional oral and written communication skills with varied stakeholders, including executive leadership (e.g., business, technical executives) are essentialEffectively influence, negotiate and lead the planning and implementations of strategic initiatives, partnering with both Business and Technology stakeholdersSet a tone of leadership that is people-oriented, collaborative in nature, and focused in data-based decision-makingMust be able to successfully drive change and influence behavior without direct organizational authorityDeveloping executive-level strategy and tactical plans advanced requiredBusiness process mapping and documentation intermediate requiredCreation of governance structure and policies in a cross-functional Fortune 1000 department advanced requiredHands-on experience with building scorecards and implementing performance management advanced requiredProgram delivery advanced requiredQualificationsBachelor's degree required Business, Computer Science, or other tech/business related degreeMaster's degree preferred MBA, CIS, MIS, or other tech/business related degreeSeven (7) years or more Cross-functional transformation program experience, with a demonstrated track record of leading small and large complex multi-disciplinary teams requiredSeven (7) years or more Exposure across a broad scale of organizations, tools, and technologies, with ability to drive strategy, and could also roll-up the sleeves and switch to fair amount of tactical level detail/execution requiredSeven (7) years or more Management consultant type experience providing organizational change-management assistance, process analysis, technology implementation, strategy development, or operational improvement requiredThree (3) years or more Experience working with executive leaders to develop strategy, roadmaps, and governance structures. Experience implementing and driving technology strategy, partnering with leadership and external stakeholder to achieve set goals requiredThree (3) years or more Experience building center of excellence (CoE) and working across a large-scale organization to enable new capabilities powered by people, process, and technology requiredThree (3) years or more Leading Fortune 1000 companies with large scale and/or tactically strategic transformation initiatives preferredFive (5) years or more Managing and developing teams requiredDeveloping executive-level strategy and tactical plans advanced requiredBusiness process mapping and documentation intermediate requiredCreation of governance structure and policies in a cross-functional Fortune 1000 department advanced requiredHands-on experience with building scorecards and implementing performance management advanced requiredProgram delivery advanced requiredOther ISACA's Certified in the Governance of Enterprise IT (CGEIT) - or similarTravel: 1-10%Job Category: Project ManagementRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (

Keywords: Ryder System, Inc., Trenton , Senior Manager Technology Strategy and Governance - Remote, Executive , Trenton, New Jersey

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