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Associate Director Of Child Care

Company: The Sapling School
Location: Kendall Park
Posted on: January 25, 2023

Job Description:

Associate Center Director ChildcareSalary range: $45,000 to $55,000 /Year with health and dental benefits and 401K offered to our administrative teamFinancial Acumen & Productivity

  • Delivers consistent business results, measured through family retention and conversion.
  • Manages employee schedules and daily labor within the center, ensure appropriate ratios are always intact
  • Identifies opportunities and takes action to maximize savings and efficiencies in business operations.
  • Forecasts and creates enrollment growth plans based on past performance and projected occupancy
  • Ensures parent billings, account receivables and collections are accurate and precise each month
  • Analyzes and reconciles monthly P&L statements
  • Processes payroll accuratelyEnrollment Growth
    • Organizes and executes community marketing events to drive awareness and enrollment
    • Builds new relationships with community and business leaders (via Work & Family program) to drive enrollment
    • Maintains the lead tracking portal and customer database; effectively uses all tools available.
    • Has a strong understanding of the childcare offerings within the community
    • Uses social media platforms to effectively develop new leads
    • Nurtures leads through consistent outreach and follow up with potential families to secure enrollment.
    • Effectively engages prospective families through both in-person and virtual center tours
    • Is skilled in building strong connections and closing the deal resulting in enrollment growth.Customer Engagement
      • Leads new customers through an engaging, seamless registration process and introduction
      • Proactively focuses on customer satisfaction and promptly addresses customer concerns.
      • Engages customers through events and activities such as parent pleasers
      • Implements brand initiatives which drive engagement and retention
      • Effectively uses social media channels to optimize customer engagement
      • Regularly communicates with families regarding student progress.Operations & Quality Assurance
        • Ensures the physical center environment and all health/safety standard operating procedures are always full compliance with local and state licensing regulations.
        • Maintains solid relationships with state licensors
        • Ensures our proprietary curriculum is executed in alignment and state standards
        • Manages and audits all student and employee files in compliance with state regulations.
        • Organizes facilities maintenance, technology support and other vendor relationships
        • Manages and replenishes all center inventory
        • Maintains customer and employee information accurately across all systems
        • Center is compliant in all wage and hour policies and requirements
        • Ensures employees have required qualifications and training intact and complete.
        • Escalates information in concisely and appropriately.
        • Makes sound decisions to responsibly manage business operations (i.e. weather related closings, employee relations, purchasing, labor)People Leadership
          • Ensures center is always fully staffed with high performing teachers
          • Actively sources and consistently builds networks of future talent
          • Leads by example, demonstrating passion for making a difference in the lives of children and employees.
          • Makes employee learning a priority in onboarding, training and ongoing development
          • Coaches and leads others to do their best work
          • Creates an environment of trust and rapport and easily relates to diverse groups of people
          • Provides impactful feedback based on observation that motivates, recognizes success, and encourages development.
          • Conducts engaging team meetings to communicate important information, set direction and state expectations
          • Proactively seeks employee feedback, listens objectively to employee concerns, uses sound judgement, and follows through on a decisive course of action
          • Builds high performing teams, fosters accountability, and emphasizes employee satisfactionQualifications:
            • Two or more years of center leadership/management experience highly preferred. At least one year of center leadership/management experience required.
            • Must have professional teaching experience with infant to preschool children.
            • Bachelors degree in ECE or related field highly preferred.
            • Strong knowledge of state licensing rules and regulations.
            • CPR and First Aide Certification highly preferred.
            • Must meet state specific guidelines for the role.
            • Opportunity for growth within the company

Keywords: The Sapling School, Trenton , Associate Director Of Child Care, Executive , Kendall Park, New Jersey

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