Associate Director Of Child Care

Company: The Sapling School
Location: Kendall Park
Posted on: January 25, 2023

Job Description:

Associate Center Director ChildcareSalary range: $45,000 to $55,000 /Year with health and dental benefits and 401K offered to our administrative teamFinancial Acumen & Productivity

• Delivers consistent business results, measured through family retention and conversion.
• Manages employee schedules and daily labor within the center, ensure appropriate ratios are always intact
• Identifies opportunities and takes action to maximize savings and efficiencies in business operations.
• Forecasts and creates enrollment growth plans based on past performance and projected occupancy
• Ensures parent billings, account receivables and collections are accurate and precise each month
• Analyzes and reconciles monthly P&L statements
• Processes payroll accuratelyEnrollment Growth
  • Organizes and executes community marketing events to drive awareness and enrollment
  • Builds new relationships with community and business leaders (via Work & Family program) to drive enrollment
  • Maintains the lead tracking portal and customer database; effectively uses all tools available.
  • Has a strong understanding of the childcare offerings within the community
  • Uses social media platforms to effectively develop new leads
  • Nurtures leads through consistent outreach and follow up with potential families to secure enrollment.
  • Effectively engages prospective families through both in-person and virtual center tours
  • Is skilled in building strong connections and closing the deal resulting in enrollment growth.Customer Engagement
    • Leads new customers through an engaging, seamless registration process and introduction
    • Proactively focuses on customer satisfaction and promptly addresses customer concerns.
    • Engages customers through events and activities such as parent pleasers
    • Implements brand initiatives which drive engagement and retention
    • Effectively uses social media channels to optimize customer engagement
    • Regularly communicates with families regarding student progress.Operations & Quality Assurance
      • Ensures the physical center environment and all health/safety standard operating procedures are always full compliance with local and state licensing regulations.
      • Maintains solid relationships with state licensors
      • Ensures our proprietary curriculum is executed in alignment and state standards
      • Manages and audits all student and employee files in compliance with state regulations.
      • Organizes facilities maintenance, technology support and other vendor relationships
      • Manages and replenishes all center inventory
      • Maintains customer and employee information accurately across all systems
      • Center is compliant in all wage and hour policies and requirements
      • Ensures employees have required qualifications and training intact and complete.
      • Escalates information in concisely and appropriately.
      • Makes sound decisions to responsibly manage business operations (i.e. weather related closings, employee relations, purchasing, labor)People Leadership
        • Ensures center is always fully staffed with high performing teachers
        • Actively sources and consistently builds networks of future talent
        • Leads by example, demonstrating passion for making a difference in the lives of children and employees.
        • Makes employee learning a priority in onboarding, training and ongoing development
        • Coaches and leads others to do their best work
        • Creates an environment of trust and rapport and easily relates to diverse groups of people
        • Provides impactful feedback based on observation that motivates, recognizes success, and encourages development.
        • Conducts engaging team meetings to communicate important information, set direction and state expectations
        • Proactively seeks employee feedback, listens objectively to employee concerns, uses sound judgement, and follows through on a decisive course of action
        • Builds high performing teams, fosters accountability, and emphasizes employee satisfactionQualifications:
          • Two or more years of center leadership/management experience highly preferred. At least one year of center leadership/management experience required.
          • Must have professional teaching experience with infant to preschool children.
          • Bachelors degree in ECE or related field highly preferred.
          • Strong knowledge of state licensing rules and regulations.
          • CPR and First Aide Certification highly preferred.
          • Must meet state specific guidelines for the role.
          • Opportunity for growth within the company

Keywords: The Sapling School, Trenton , Associate Director Of Child Care, Executive , Kendall Park, New Jersey