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Data Center Manager

Location: Princeton
Posted on: March 19, 2023

Job Description:

Job Description:

Pay Range $54hr - $59hr


  • Act as technical liaison for our technical teams.
  • Understand internal customer problems and provide technical solutions in a timely manner.
  • Understand customer urgency and sensitivity of problems.
  • Strong verbal and written communication skills.
  • Ability to speak confidently and communicate clearly with internal customers.
  • Work well with a demanding customer environment and delight customers.
  • Strong consistency to process and be process champion.
  • Installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
  • Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status.
  • Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
  • Assist with server operating system and application upgrades, bug fixes and patching.
  • Working on standardization projects for both hardware and software under the technology stack, while providing consistent system uptime as encouraged in an IaaS environment.
  • Ability to quickly learn new technologies and keep up with the latest technologies.
  • Advanced knowledge of network architecture and protocols.
  • Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.
  • Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
  • Superb communication skills and ability to communicate effectively professionally with a diverse group of customers and staff.
  • Experience providing client-facing, direct customer support and service.
  • Ability to connect with all levels of an organization in a professional, and tactful manner.
  • Ability to work efficiently in multi-functional teams or inventively and independently as an individual.

    Must Have:

    • Systems administration (Linux and/or Windows Servers).
    • Networking (DNS, TCP/IP).
    • Process improvement execution.
    • Examples of an aim to dig into the details of a system or process to solve customer problems.
    • Good interpersonal skills.
    • Strong influencing skills.
    • Work independently, with little direct management.
    • Open to provide after-hours support as needed.
    • Experience supporting large, Enterprise customers in an Operations environment.
    • Solid understanding of Data Center environment and infrastructure: Cabling, Cooling, Power (UPS, Generation).
    • Demonstrated examples of Data Center white space capacity planning.
    • Demonstrate understanding of Organizational Change.
    • Work with remote hands and partner teams globally to affect the timely and correct installation of server hardware, network devices, and cross-connects to exchanges and counter-parties.
    • Understanding enough of server, storage, network, and cloud connectivity to influence designs and hardware choices for the optimal integration with data center infrastructure.
    • Partner with platform and application engineering teams to influence best practices across the organization to ensure data center capabilities and locations are used in an optimized way.
    • Development of automated tools to assist Data Center operations teams with enhanced visibility and manageability.
    • Office infrastructure build outs (IDF and MDF's) including structured cabling and network kit installations and resiliency and recoverability planning.

Keywords: CYNET SYSTEMS, Trenton , Data Center Manager, Executive , Princeton, New Jersey

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