Store Manager - Bridgewater Commons - Bridgewater, NJ East Coast Region

Company: Casper
Location: Bridgewater
Posted on: May 28, 2023

Job Description:

Store Manager - Bridgewater Commons - Bridgewater, NJ Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, and furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers. We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally. ****When youre not catching zzzs, this is what youll do****The Business * Responsible for meeting/exceeding sales plans and increasing Caspers market penetration rate. * Oversee Store P&L and achieve EBIDTA targets by managing payroll, other operating, visual and marketing expenses. * Oversee management and movement of inventory to minimize carrying costs, reduce cost of goods and improve store productivity. * Create business driving strategies and Quarterly/Annual business plans, which may consist of identifying marketing opportunities, new selling/clienteling strategies, event calendars, sale target setting and regular business reviews with leadership The Customer * Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values. * Evangelize the Casper mission of sleep and increase customer awareness * Protect and enhance the Casper omni channel customer journey. * Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization The Team * Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates. * Develop, coach, and mentor a world class service-minded and high performing team. * Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential. * Ensure that all training and development programs are implemented and monitored for success. * Perform annual performance evaluations for direct reports while overseeing the process for the entire store. * Maintain performance culture of ownership, continuous improvement and goal achievement. * Maintain safe working conditions and facilities maintenance. * Build and promote strong collaborative relationships across the fleet and HQ. **Our dream candidate has** * 5+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry. * Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments * Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense. * Deep and demonstrated understanding of service excellence in a consumer environment. * Excellent communication skills with a knack for building consensus via influence. * The desire to work in a fast paced, entrepreneurial environment understands the importance of experimentation and iteration. * Fluency in Salesforce preferred * Ability to lift at least 50lb * Bachelors Degree or equivalent * Willing to relocate for growth opportunities ****The syrup on your waffles***** Employee Discount to use on whatever you like! (with a few exceptions) * Salary to pay your bills and a potential bonus for some splurging * Gifted Bedding after tenure milestones * Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).. * Paid Time Off * Incentivized Referral Program

Keywords: Casper, Trenton , Store Manager - Bridgewater Commons - Bridgewater, NJ East Coast Region, Executive , Bridgewater, New Jersey