Assistant Restaurant Manager
Company: Springdale Golf Club
Location: Princeton
Posted on: September 11, 2023
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Job Description:
General Purpose:
Assists in developing, implementing, and maintaining quality
standards for restaurant facility, including
supervision and direction of service staff. Ensures excellent
customer service standards are maintained.
Essential Duties:
-Ensures guests are attended to in a prompt, efficient and
personalized manner. Assists with controlling the flow of the room
by ensuring guests are seated in each section by rotation.
-Acts as a liaison between wait staff and the kitchen staff to
ensure timely and appropriate communications.
-Ensures that the restaurant and restaurant facilities are kept
clean, well stocked and organized.
-Checks the maintenance of all equipment in the restaurant and
notifies the Restaurant Manager of needed maintenance and
repair.
-Supervises inventories of china, glassware and silverware. Ensures
par levels are maintained based on facility needs.
-Circulates on the restaurant floor, continually checking with the
guests and the service staff to ensure that everything is to the
guests' satisfaction.
-Ensures all side work is completed, including all cleaning of
equipment and storage areas.
-Assists in performing food and beverage inventory.
-Conducts pre-shift meetings to review specials, menu changes,
house counts, etc.
-Completes revenue reports, production reports and other reports as
needed.
-Responsible for interviewing, hiring, training, planning,
assigning, and directing work, evaluating performance, rewarding,
and disciplining associates; addressing complaints and resolving
problems.
-Manages department members that may include, but is not limited
to: Food and Beverage Supervisor, Host, Server, Cashier.
-Assures that effective orientation and training are given to each
new associate. Develops ongoing training programs and tests for
comprehension.
-Assists with daily activities to include: serving tables, bussing
tables, seating guests, room service and general clerical/cashier
duties.
-Monitors business volume forecast and plans accordingly in areas
of manpower, productivity, costs and other expenses.
-Incorporates safe work practices in job performance.
-Regular and reliable attendance.
-Sets-up, coordinates, and maintains high quality camp programs,
monthly special events, themed activities, holiday events.
-Updates department calendar to include all (daily, weekly,
monthly, etc.) recreation camps, special events, theme nights, and
holidays.
-Reviews guests' comments and event concerns.
-Maintains files for various events including items such as
purchase orders, check requests, expenses, revenues, brochures,
promotional material, etc.
-Performs other duties as required.
Education/Experience:
-Associate's degree (AA); or six months to one year related
experience and/or training; or equivalent
combination of education and experience.
Physical Demands:
Frequently stands, walks, talks and hears. Regularly uses hands,
reaches with hands and arms. Occasionally sits, climbs, balances,
stoops, kneels, crawls, crouches, taste or smells. Frequently lifts
up to 25 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:
Occasionally works in extreme heat, wet or humid conditions
(non-weather). Occasionally works in outdoor weather conditions.
Noise level is moderate.
Certificates/Licenses:
Alcohol Awareness Training, Food Safety and applicable sanitation
training.
Job Knowledge, Skill, and Ability Preferences:
-Ability to read and speak English may be required in order to
perform the duties of the job (e.g. the associates may be required
to communicate with English speaking customers or co-workers, the
manuals for the equipment the associates may use are in
English).
-Meets state age requirements for handling alcoholic beverages.
This job description is not an exclusive or exhaustive list of all
job functions that an associate in this position may be asked
to
perform from time to time
Keywords: Springdale Golf Club, Trenton , Assistant Restaurant Manager, Executive , Princeton, New Jersey
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