Senior Client Service Manager
Company: Disability Solutions
Location: Pennington
Posted on: April 28, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities, and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being. Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:As a Senior Client Service
Manager for Non-Qualified Contributions (NQ) you will be the day to
day contact for Bank of America Institutional Plan Sponsors. You
will be responsible for the resolution of complex problems and
escalated client requests. Provide value added advice and recommend
solutions to clients and associates.This job is responsible for
managing the overall relationship with Institutional Retirement
clients by implementing and administering retirement plans and
changes. Key responsibilities include serving as a strategic leader
and overseeing the satisfaction, retention, and profitability of
products to ultimately deliver exceptional client service and drive
client retention. Job expectations include assisting Plan Sponsors
with inquiries related to individual participant issues, helping
with system setup, and leading event management
activities.Responsibilities:
Keywords: Disability Solutions, Trenton , Senior Client Service Manager, Executive , Pennington, New Jersey
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