Associate Director, Patient Access Support Services (PASS), Neuro Psych

Company: Disability Solutions
Location: Princeton
Posted on: September 1, 2024

Job Description:

Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .Summary: The Associate Director will be responsible for supporting the development and implementation of a comprehensive hospital patient support program for an oral retail product indicated for schizophrenia. This role will be critical in ensuring that patients have access to their medication and receive the support they need throughout their treatment journey. In addition, this individual will execute with HUB vendors responsible for our reimbursement and affordability programs, in collaboration with our program managers, Brand teams and agency partners. This position is ideal for someone who enjoys the day-to-day interactions that support patient access to medications and treatment. This person will be responsible for the management of the program and will report directly to the Director, Patient Access & Support Services. This individual will be responsible for creating a culture of continuous learning where our team members are challenged and engaged with the broader matrix teams. The Associate Director will work with our Brand, Customer Experience, and Finance teams to manage relevant market access budgets and ensure appropriate allocation of budget against priorities. Responsibilities:

• Patient Access and Support Program Development, Implementation, & Management:
  • Lead the strategic design and development of a hospital patient support program tailored for schizophrenia patients.
  • Develop and/or implement resources to support the program, including educational materials, adherence support, and financial assistance options.
  • Support comprehensive market research to identify the needs and challenges faced by schizophrenia patients in hospital settings.
  • Utilize insights from market research to construct a patient support program tailored to the specific needs and gaps in schizophrenia care.
  • Develop and implement strategies to overcome barriers to access, including insurance coverage and prior authorization challenges.
  • Ensure patients receive timely and effective support throughout their treatment journey, from initiation to adherence.
    • Stakeholder Engagement:
      • Build and maintain strong relationships with key stakeholders, including both internal and external partners.
      • Collaborate with cross-functional teams (marketing, medical affairs, compliance, etc.) to ensure the program aligns with company objectives and regulatory requirements.
      • Conduct training sessions and produce resources for field matrix partners to educate to program.
        • Data Analysis and Reporting:
          • Develop, monitor and analyze program performance metrics to assess the effectiveness of the support program.
          • Provide regular reports to senior management on program outcomes and patient access trends.
          • Leverage data-driven approaches for identifying improvement areas and implementing necessary changes for enhanced program effectiveness.
            • Compliance and Regulatory Assurance:
              • Ensure all patient support activities comply with regulatory requirements and company policies.
              • Maintain up-to-date knowledge of industry standards, regulations, and best practices related to patient support services Qualifications:
                • Bachelors degree required
                • Minimum of 3-5+ years of experience in the pharmaceutical industry and / or healthcare industry experience including experience with reimbursement of specialty pharmacy products, marketing, provider and / or managed care is required
                • HUB experience required
                • Neuropsychiatry experience preferred
                • Hospital experience preferred
                • Strong analytical and quantitative skills
                • Proven ability to create and maintain program documentation including SOPs, work instructions, and training materials
                • Demonstrated ability to identify and define problems with a disciplined approach to solving
                • Demonstrated leadership and ability to create relationships across teams
                • Proven ability to develop effective reporting and analytics to measure program performance, reimbursement and access, patient adherence to therapy and pharmacy performance
                • Strong financial acumen and analytic skills
                • Strong writing and presentation skills
                • Proven ability to effectively plan, prioritize, execute, follow up and anticipate problems
                • Demonstrated ability to manage multiple projects in fast-paced, deadline driven, entrepreneurial environment
                • Proven ability to influence across functions to gain consensus on solutions
                • Must be adaptable to change and working in a fluid environment#LI-HybridIf you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients' lives through science--- , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Keywords: Disability Solutions, Trenton , Associate Director, Patient Access Support Services (PASS), Neuro Psych, Executive , Princeton, New Jersey