Operations Manager
Company: CVS Pharmacy
Location: New York
Posted on: May 20, 2025
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Job Description:
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
- Overall store management, supervision, and policy implementation
- Sales and inventory management
- Employee staffing, training, and development
- Financial management
- Customer service leadershipUnlike the Store Manager in Training
position, the Operations Manager position is not part of the
CVS/pharmacy Retail Management Development Program. Operations
Managers are not eligible for direct promotion to Store Manager.
Candidates with a short-term goal of becoming a CVS Store Manager
should instead apply for Store Manager in Training
openings.Essential Functions:1. ManagementLead others and work
effectively with store crewsSupervise, assign and direct activities
of the store's crewEffectively communicate information to store
crew and supervisors in an open and timely mannerSupport Store
Manager with actions plans for operational and service
improvement2. Customer ServiceAssist customers with their
questions, problems and complaintsPromote CVS customer service
culture (greet, offer help, and thank)
Required Qualifications- Deductive reasoning ability, advanced analytical skills and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill
- Ability to work a full-time flexible schedule, including some
early morning, overnight and weekend shifts, to work overtime as
needed, and to respond to urgent issues at the store when they
arise
Preferred Qualifications- Experience as a retail manager or supervisor
EducationHigh School diploma or equivalent preferred but not required.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$18.00 - $31.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and
preferences of our colleagues including paid time off, flexible
work schedules, family leave, dependent care resources, colleague
assistance programs, tuition assistance, retiree medical access and
many other benefits depending on eligibility.For more information,
visitWe anticipate the application window for this opening will
close on: 08/12/2025Qualified applicants with arrest or conviction
records will be considered for employment in accordance with all
federal, state and local laws.
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- Experience as a retail manager or supervisor
Keywords: CVS Pharmacy, Trenton , Operations Manager, Executive , New York, New Jersey
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