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Sr. Clinical Project Manager

Company: BioClinica
Location: Trenton
Posted on: August 5, 2022

Job Description:

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It's only through our people that we can continue to innovate technology that will shape the future of clinical trials. We are investing resources to create an environment our people are proud to be a part of. We want people who know their efforts are valued. This in turn leads to fantastic customer service and allows us to transform patients' lives. In this role, you will be responsible for providing leadership, governance, industry expertise and best practices to our clients, client projects and the teams dedicated to serving them. Primary Responsibilities Serves as Program and/or Client Relationship Manager by: Working with client and internal teams to understand the needs of the client and their projects Developing client specific strategies that provide for the highest level of customer satisfaction and delivery of services Establishing multiple tools for obtaining client feedback and gauging client satisfaction Addressing client requests and concerns Ensures team productivity and identifies opportunities for greater efficiencies and quality by: Assigning therapeutic team members to new projects taking into consideration staff skill set and workload Evaluating and monitoring study progress and workload of project management staff to ensure projects are on time and within budget; affecting change when necessary Assisting Project Managers in communication with clients when deliverables are at risk Working with senior management and directors when prioritization of deliverables is required for multiple projects Assessing workload and management of potential global projects with applicable global staff Interacting with various internal and external groups to facilitate successful project completion Assessing and upgrading the service level of therapeutic team with suggestions on new tools, processes, procedures, etc. Preparing daily/weekly/monthly metrics and reports Performing functions of Project Manager when necessary Keeping senior management advised of current issues Performs supervisory functions by: Communicating job expectations Planning, monitoring and appraising job results Coaching, counseling and disciplining staff Identifying and developing key staff to eventually assume greater responsibility and growth within the company Initiating, coordinating and enforcing systems, policies and procedures Approving direct reports time sheets, requests for time off and/or overtime Performing timely performance evaluations of direct reports Coordinating and conducting new hire interviews; facilitating hiring decision Training new hires on departmental processes and responsibilities Working with Director, Clinical Project Management in the continued development, coordination and implementation of support functions, processes, training program and evaluation of same Provides coaching and mentoring to assigned direct reports for projects by: Establishing and clarifying expected behaviors, knowledge and proficiency level Establishing clear communication requirements for keeping abreast of project progress and developments Managing direct reports' assignments, delegating appropriate and challenging assignments to encourage growth, development and independence. Providing instruction, positive models and opportunities for observation, encouraging questions to ensure understanding Growing relationship by helping employees feel valued, appreciated and included in discussions Support Business Development efforts: Collaborating with BD Director in the development and presentation of company capabilities calls/meetings Attending professional meeting(s) as Company representative Delivering polished Investigator Meeting presentation projecting solid comprehension of project/protocol and company services Manages assigned initiatives by: Researching, evaluating and developing plan to manage assigned initiative Communicating plan and developing related communication (e.g. key milestones, timelines, work instructions, manual, reference material) Executing and reporting on plan progress Keeping management abreast of issues Maintains Quality Service and Departmental Standards by: Reading, understanding and adhering to organizational Standard Operating Procedures ("SOP") Establishing and enforcing departmental standards Reviewing and updating company SOPs related to therapeutic team Secondary Responsibilities Contributes to team effort by: Exploring new opportunities to add value to organization and departmental processes Helping others to accomplish results Performing other duties as assigned and deemed necessary Maintains Technical Knowledge by: Attending and participating in applicable company sponsored training Qualifications: Education: Bachelor's degree in life sciences, pharmacy, nursing or equivalent required; Master's degree preferred Experience: Previous management or project experience in clinical development of investigational medications required 5-7 years clinical trials experience within a CRO or pharmaceutical research organization required; preferably in a project management related role. Working knowledge of GCH, ICH guidelines and FDA regulations Medical Imaging experience a plus Experience working with computer software including Word, Excel, Access and Project preferred Additional skill set: Strong interpersonal and communication skills, both verbal and written Strong organizational and leadership skills Goal oriented Ability to maintain professional and positive attitude Working conditions: Travel: 0-15% Lifting: 0-15lbs Other: Computer work for long periods of time EEO Statement Clario is an equal opportunity employer. Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Keywords: BioClinica, Trenton , Sr. Clinical Project Manager, Healthcare , Trenton, New Jersey

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