Medical Information Specialist
Company: LanceSoft Inc
Location: Titusville
Posted on: January 25, 2023
Job Description:
Title: Medical Information Specialist/Frontline Therapeutic
Specialist
Location: Titusville, NJ 08560 (Hybrid role: 3 days in office, 2
days remote)
Duration: 12 Months
Minimum 3yrs experience
Top 3 skill sets:
1 - Someone who can interact and learn technology.
2 - Has an understanding of processes.
3 - Flexibility.
Description:
- Serves as frontline therapeutic specialist responsible for
engaging healthcare professional customers in rich clinical
dialogue and providing such customer support as clinical
presentations, literature searches and other therapeutic activities
as needed.
- Also engages in adverse event reporting, product quality
complaint reporting, and other processes as required.
- Provides Omni Channel support and completes special
assignments.
- Interacts with business partners external to the MICC.
- Collaborates with Medical Information on the
development/updating of standard clinical replies.
Additional information:
- Provides timely, accurate, thorough, and balanced responses to
unsolicited requests for information from internal and external
customers consistent with regulatory guidelines.
- Documents interactions in Department database.
- Identifies captures and processes adverse events and product
quality complaints following Department procedures.
- Conducts literature analysis to respond to unsolicited,
off-label inquiries as needed.
- Exchanges customer insights and scientific information with
internal partners as appropriate.
Education:
- PharmD or Bachelor s in Pharmacy or Master s or Bachelor s in
nursing is preferred.
- Prior experience as a registered pharmacist and or nurse in the
community, hospital, or industry settings makes a big impact on
helping the external customer in this role.
Keywords: LanceSoft Inc, Trenton , Medical Information Specialist, Healthcare , Titusville, New Jersey
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