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Medical Information Specialist

Company: LanceSoft Inc
Location: Titusville
Posted on: January 25, 2023

Job Description:

Title: Medical Information Specialist/Frontline Therapeutic Specialist
Location: Titusville, NJ 08560 (Hybrid role: 3 days in office, 2 days remote)
Duration: 12 Months

Minimum 3yrs experience

Top 3 skill sets:
1 - Someone who can interact and learn technology.
2 - Has an understanding of processes.
3 - Flexibility.


  • Serves as frontline therapeutic specialist responsible for engaging healthcare professional customers in rich clinical dialogue and providing such customer support as clinical presentations, literature searches and other therapeutic activities as needed.
  • Also engages in adverse event reporting, product quality complaint reporting, and other processes as required.
  • Provides Omni Channel support and completes special assignments.
  • Interacts with business partners external to the MICC.
  • Collaborates with Medical Information on the development/updating of standard clinical replies.

    Additional information:

    • Provides timely, accurate, thorough, and balanced responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines.
    • Documents interactions in Department database.
    • Identifies captures and processes adverse events and product quality complaints following Department procedures.
    • Conducts literature analysis to respond to unsolicited, off-label inquiries as needed.
    • Exchanges customer insights and scientific information with internal partners as appropriate.


      • PharmD or Bachelor s in Pharmacy or Master s or Bachelor s in nursing is preferred.
      • Prior experience as a registered pharmacist and or nurse in the community, hospital, or industry settings makes a big impact on helping the external customer in this role.

Keywords: LanceSoft Inc, Trenton , Medical Information Specialist, Healthcare , Titusville, New Jersey

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