Patient Navigator Non Clinical-Hybrid Remote
Company: RWJBarnabas Health
Posted on: January 25, 2023
Patient Navigator Non Clinical-Hybrid RemoteReq #:0000088611
Facility:RWJBarnabas Health Corporate Services
RWJ - 379 Campus Dr. Somerset, 379 CAMPUS DRIVE, SOMERSET, NJ
The Oncology Access Representative will provide a compassionate and
supportive environment with prompt and consistent service to
support RWJBH organization s mission to become the leading academic
and preferred community cancer network throughout the state of New
Jersey for patients and clinicians who seek exceptional,
personalized, compassionate care fostered by fully integrated,
interdisciplinary approaches to the prevention and treatment of
+ Manages all incoming calls, external and internal referrals for
oncology services. Fields incoming inquiries and requests, matching
patients to the best possible service, physician, and appointment
based on their diagnosis, geographic location and preferences.
+ Functions as medically knowledgeable and friendly resource for
patients and caregivers, referring providers, RWJBH providers and
+ Ensures all required demographic, financial,
referral/authorization, clinical, and other registration data is
accurately scheduled, collected, verified, and communicated
+ Functions include scheduling of physician oncology services for
all RWJBH sites, pre-registration/registration, insurance
verification, referral coordination, pre-certification, screening
for financial counseling, eligibility determination and pre-service
+ Obtains and verifies insurance/payment source, seeks necessary
referral/authorization and coverage extensions as required, and
assists with identification/resolution of insurance issues.
+ Supports multiple patient and payer types to ensure billing
procedures are followed.
+ Associates degree or Bachelor s degree (preferred).
+ One to three years of related experience within the healthcare
+ Ability and interest to learn clinical information and criteria.
Knowledge of medical terminology.
+ Emphasis on computer literacy and communication skills, such as
Microsoft Excel and Word.
+ Successful completion of all training and orientation
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
We offer a great work environment, competitive rates and excellent
+ Medical/Dental/Vision plans
+ 401 (k)
+ Vacation/Personal/Holiday/Sick Time Off
+ Short & Long Term Disability
+ Basic Life & Accidental Death Insurance
+ Tuition Reimbursement
+ Health Care/Dependent Care Flexible Spending Accounts
RWJBarnabas Health is an Equal Opportunity Employer
Keywords: RWJBarnabas Health, Trenton , Patient Navigator Non Clinical-Hybrid Remote, Healthcare , Somerset, New Jersey
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