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Medical Assistant Device Technician

Company: Capital Health Services
Location: Pennington
Posted on: May 26, 2023

Job Description:

Position #: 12667
Under direction of Office Manager and clinical staff, provides clinical and technical support of cardiac monitoring activities and equipment for patients for a medical practice. Serves as key resource for all monitoring activity.

  • Interrogates pacemakers and ICDs, monitor remote access of devices: interrogates/reprograms and troubleshoots patients with implantable pacemakers, ICDs and loop recorders.

  • Coordinates treatment and care for patients with devices. Interacts with clients, patients and Practice staff, providing patient care, communicating, organizing and resolving issues with regard to monitoring.

  • Presents patients to the doctor in clinic. Alerts doctor of any problems with patient or device.

  • Ensures accurate recording (saving to program), reporting (uploading, creating letters from template for physician review) and authorization (physician signature); Other data entry includes billing codes.

  • Coordinates clinic scheduling needs, including coordination of device tech vendors and representatives.

  • Enrolls patients electronically for remote monitoring and educate patients on device care and follow up including home monitoring instructions.

  • Provides proper support as medical assistant as necessary (prepare and room patient, take vitals/bp, conducts EKG or ECT, review meds). May perform INR for Coumadin and refill scripts, assist with clinical calls from patients, physician offices, hospitals and nursing homes. Handles nursing emails sent from offsite remote monitoring company.

  • Based on level of education and certification may complete treadmill stress tests; CVT: Complete non-invasive peripheral vascular tests by collecting ultrasound echoes.

  • Maintains equipment/systems, follow operating instructions; report hazardous conditions; troubleshoots calibrate equipment; follows preventive maintenance procedures; anticipates repair requirements; calls for repairs.

  • Promotes positive patient relations. Assures confidentiality of all information related to patients.

  • Organizes priorities and works independently and as a member of a team to complete tasks. Supports team to ensure delivery of excellent patient care by assisting with and assuming diversified tasks as required.

  • Demonstrates flexibility and cooperation in relation to workplace staffing and manpower needs by rotating as needed among various office locations.

  • Maintain a satisfactory working relationship with peers and superiors. Provide feedback to management to maintain and improve quality of service. Keep manager aware of potential issues as they arise.

  • Performs work-related duties in safe manner utilizing sound work practices, use of universal precautions, personal protective equipment, etc.

  • Demonstrate self-directed learning through in-service programs, education & QA activities.

  • Utilizes and maintains proficiency in all Practice tools, resources, and systems, including SRS, etc., to manage charts, templates, and messages. Maintains appropriate required certifications and training.

  • Maintains compliance with all Practice policies and protocols, department specific guidelines, and all federal, state and local regulatory standards, including JCAHO, Department of Health, HIPPA, HCFA.

  • Performs other duties as needed.

  • High school diploma or equivalent.

  • Current certification in CPR Basic or Advanced Life Support (BLS or ACLS) required.

  • License/registry to perform CRAT (Certified Rhythm Analysis Technician) required.

  • Graduate of medical assistant certification program preferred.

  • Two years previous clinical experience in cardiac setting required. Previous experience with heart monitoring devices preferred.

  • Excellent problem-solving and diagnostic skills. Strong interpersonal and communication skills, including having a strong customer service orientation.

  • Proficient with medical equipment and procedures. Knowledge of software applications related to health care environment, general computer, e-mail, and Internet knowledge, basic understanding of database systems.

  • Ability to exercise good judgment and use initiative, independence and creativity to problem-solve as well as determine those issues that should be referred or escalated. Ability to quickly assess and respond to various conditions. Must be able to work with a medical team of professionals in a medical office/practice setting and communicate/present technical/clinical information.

    Physical Demands and Work Environment:

    • Frequent physical demands include: Standing , Walking , Reaching forward , Wrist position deviation , Pinching/fine motor activities

    • Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching overhead , Squat/kneel/crawl , Taste or Smell

    • Continuous physical demands include: Carry objects , Keyboard use/repetitive motion , Talk or Hear

    • Lifting Floor to Waist 40 lbs. Lifting Waist Level and Above 40 lbs.

    • Sensory Requirements include: Very Accurate 20/40, Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Accurate Hearing

    • Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter

      Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Furthermore, Capital Health is a mandatory Covid-19 vaccination facility.
      "Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
      Department: Mercer Bucks Cardiology
      Shift: Day
      External Company URL:

Keywords: Capital Health Services, Trenton , Medical Assistant Device Technician, Healthcare , Pennington, New Jersey

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