Behavioral Health Supervisor

Company: VNS Health
Location: Bronx
Posted on: February 8, 2026

Job Description:

Overview Supervises and coordinates clinical staff and peers in the implementation of high quality/quantity social work services within region/program. Ensures adherence to State/Federal regulations and VNS Health goals, standards and objectives. • Implements and monitors quality assurance programs for patient service operations. Provides case management supervision to staff utilizing clinical expertise. • Monitors and reviews written case documentation and reports by staff. Ensures accuracy in documentation and on error returns for correction. • Ensures that social work service is provided by qualified staff in accordance with the plan of care. The plan of care includes assessment of members psychosocial status, understanding of social / emotional factors related to health problems, short-term individual counseling, utilization of community resource planning, crisis intervention, family involvement for treatment plan, and the communication of overall care. • Directs, supervises, coordinates and where needed, directly delivers high quality behavioral health services within Region/Program. Ensures compliance of State / Federal regulations and Agency policies. • Analyzes case management problems on hard to service cases by usage of department reports / case conferences. Ensures that problem resolution is done by effective management strategies / plan of action / follow-up. • Develops short and long-range goals and objectives with assigned staff. Interprets, implements and promotes Agency policies to staff and members of the community. • Hires, trains, evaluates and when necessary terminates under supervision in accordance with Agency policies and procedures. • Participates in Region/Program for orientation of new staff. Imparts an overview of the department’s role and its functions within program / Agency. • Represents program on record review and quality assurance review committees on medicaid cases, and other Agency activities. • Maintains close communication with other disciplines involved in members care. • Conducts home visits, to assist clinical staff on case management activities of complex cases and also visits patients in region/program to assess the quality / outcomes of social work services provided. • Initiates / participates in case conferences of difficult to service patients. Assists staff with problems in case management activities. • Performs all inherent duties in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hirings, promotions, salary actions, and terminations, as appropriate. • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: Current registration to practice as a Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) in New York State. required For Certified Community Behavioral Health Clinic (CCBH): Advanced or Master Credentialed Alcohol and Substance Abuse Counselor (CASAC). required Education: Master's Degree Social Work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Dept required Work Experience: Minimum two years experience as Licensed Social Worker, which includes one year in Home Care setting required Minimum one year experience in supervision of Licensed Social Workers, Licensed Mental Health Counselors or graduate Social Work students preferred Effective verbal/written communication and interpersonal skills required Strong computer literacy, including use of electronic systems for clinical record keeping required For Certified Community Behavioral Health Clinic (CCBH): Minimum two years’ experience in an OASAS-certified substance use treatment setting required and Minimum one year experience supervising substance use counselors required Experience providing substance use treatment to adolescents is desired preferred Bilingual in English and Spanish preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Keywords: VNS Health, Trenton , Behavioral Health Supervisor, Healthcare , Bronx, New Jersey