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Hybrid Customer Service Representative

Company: PeopleShare Inc
Location: Princeton
Posted on: September 24, 2022

Job Description:

This amazing Hybrid Customer Service Position has you working 2 days in office per month and the rest at home. Job Details for Customer Service Position :

  • Schedule:Monday- Friday 9am-5pm, MUST have own Laptop.
  • Pay Rate: $16-$18/hrJob Responsibilities & Description for Customer Service Position :
    • Data entry, annotation and review of documentation submitted for various Verus administered projects.
    • Communicates with claimants, law firms, and vendors according to documented procedures.
    • Contacts claimants via various outreach methods, including telephone, email, and chat to obtain/verify information specific to outstanding claims.
    • Maintains acceptable levels of productivity, quality and accuracy.
    • Perform general clerical duties to include, but not limited to: photocopying, faxing, mailing, scanning, filing, and contacting claimants.
    • Other projects and duties as assigned.Job Requirements for Customer Service Position :
      • Minimum of 2 years of service-related experience in a call center environment providing support via phone, email and chat a plus.
      • Must have reliable internet, computer, headset and quiet workspace
      • Prior experience in the legal or healthcare industry is a plus.
      • Attention to detail with data entry and basic analytical skills.
      • Adaptability to changing policies, procedures and applications..
      • Must have a high level of competency with computer operating systems specifically in a Windows
      • operating environment and a general comfort level in Microsoft Office including Excel, and Word.
      • Maintains acceptable levels of productivity, quality and accuracy defined by business and individual KPI's.
      • Ability to clearly communicate via telephone, email and chat.
      • Willing to work normal business hours and extended hours including evenings, weekends and holidays as business needs arise. PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in New Jersey (NJ) - Burlington, Cherry Hill, Cranbury, Plainsboro, Princeton, Robbinsville, Swedesboro, & Trenton; and in PA - Levittown, Fairless Hills, & Philadelphia. We have openings for warehouse, assembly, production, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Keywords: PeopleShare Inc, Trenton , Hybrid Customer Service Representative, Hospitality & Tourism , Princeton, New Jersey

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