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Telecommute Technical Support Representative

Company: Trimble Inc.
Location: Trenton
Posted on: April 8, 2021

Job Description:

A manufacturer of GPS technology products is filling a position for a Telecommute Technical Support Representative. Must be able to:Take ownership of customer issues and seeing problems through resolutionResearch, diagnose, troubleshoot and identify solutions to resolve customer issuesHandle inbound customer callsApplicants must meet the following qualifications: High School diploma with 2-3 years' experience within the field of technical supportCall center experience requiredConstruction industry experience preferredProper phone etiquette and ability to speak and write clearly and accuratelyExperience and competency in installing/uninstalling software in a Windows environmentWorking knowledge of Operating systems (ex:MS office. MS OS XP, Vista, Win7, Win 8/8.1, Win10 and Server 2003, etc.) & browsers

Keywords: Trimble Inc., Trenton , Telecommute Technical Support Representative, IT / Software / Systems , Trenton, New Jersey

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