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Technical Support Technician

Company: Randstad US
Location: Piscataway
Posted on: January 15, 2022

Job Description:

technical support technician.+ piscataway , new jersey+ posted 8 days agowithrandstad indeed**job details**summary+ $25 - $30 per hour+ temp to perm+ bachelor degree+ industryprofessional, scientific, and technical services+ reference893242job detailsjob summary:Under general direction, provides support to end-users for PC, server, applications, and hardware. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.location: Piscataway, New Jerseyjob type: Contractsalary: $25 - 30 per hourwork hours: 9am to 5pmeducation: Bachelorsresponsibilities:+ Duties and ResponsibilitiesProvide IT services to our employees by+ Installing and configuring computer and laptops+ Diagnosing and solving hardware/software faults+ Setting up new users with accounts within the our system+ Providing new users with access to secured resources and applications.+ Responds to complex technical problems/issues related to hardware, software and networking via email and phone.+ Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.+ Monitors and tracks issues to ensure accurate resolution.+ Proactively track and update all software and hardware for patches and end of life support status.qualifications:+ Experience level: Experienced+ Minimum 2 years of experience+ Education: Bachelorsskills:+ Desktop SupportFor certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Keywords: Randstad US, Trenton , Technical Support Technician, IT / Software / Systems , Piscataway, New Jersey

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