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Service Delivery Consultant - Core Technology Infrastructure

Company: Bank of America
Location: Pennington
Posted on: January 16, 2022

Job Description:

Job Description:Position SummaryAt Enterprise Business Intelligence Technology (EBIT), our missions is to provide cost-effective, end-to-end business intelligence platform and development solutions across the firm. It is our goal to be the service provider of choice. Team Summary: The Engagement and Transition Team is accountable for leading the Enterprise Business Intelligence Technology client engagement effort by identifying opportunities to refine our day-to-day processes with a customer-centric mindset. The team currently has 3 core functions: Engagement - Improve customer satisfaction - Client Engagement

  • Understand business requirement and provide recommendation on reporting tools and project details.
  • Seamless integration with core platforms - work closely with client and respective peer teams to ensure a smooth transition and development cycle between reporting platforms
  • Platform Selection - Define platform comparison matrix.
  • Website Development
  • Work closely with development team to design team and platform websites, author contents, testing result. Act as a product owner role in multiple Agile teams.
  • Business Intelligence Policy - Ensure BI platforms and respective data are managed according to enterprise standards
  • Define - Partner with Enterprise Data Management to define Business Intelligence specified usage policies - Action - Implement policies across all platforms and tenants
  • Applications Roadmapping - Define company-wide reporting footprint, reduce cost and work lean as a result - Understand Enterprise Processes - Document EARC process and understand technology product lifecycle. - Define Internal Procedures - Brainstorm and document internal EBIT operating procedures to vet product for company use - OtherRequired Skills --- Minimum of 7+ years total technology support experience, with specific experience in the Business Intelligence domain--- Exceptional written and verbal communication skills--- Detail oriented and can author comprehensive documentation, ability to translate key technical concepts into layman's terms--- Creative and ability to eye quality products in websites and PowerPoint--- Strong customer focus with outstanding interpersonal/relationship building skills--- Demonstrated experience in developing, aligning, socializing, monitoring, adapting, and delivering strategies in dynamic, rapidly changing environments--- Ability to work independently in a fast-paced team environment--- Plus: familiarity of enterprise architecture (EARC), governance, and policy creationJob Band:H5Shift: -1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 --> Job Description:Position SummaryAt Enterprise Business Intelligence Technology (EBIT), our missions is to provide cost-effective, end-to-end business intelligence platform and development solutions across the firm. It is our goal to be the service provider of choice. Team Summary: The Engagement and Transition Team is accountable for leading the Enterprise Business Intelligence Technology client engagement effort by identifying opportunities to refine our day-to-day processes with a customer-centric mindset. The team currently has 3 core functions: Engagement - Improve customer satisfaction - Client Engagement
    • Understand business requirement and provide recommendation on reporting tools and project details.
    • Seamless integration with core platforms - work closely with client and respective peer teams to ensure a smooth transition and development cycle between reporting platforms
    • Platform Selection - Define platform comparison matrix.
    • Website Development
    • Work closely with development team to design team and platform websites, author contents, testing result. Act as a product owner role in multiple Agile teams.
    • Business Intelligence Policy - Ensure BI platforms and respective data are managed according to enterprise standards
    • Define - Partner with Enterprise Data Management to define Business Intelligence specified usage policies - Action - Implement policies across all platforms and tenants
    • Applications Roadmapping - Define company-wide reporting footprint, reduce cost and work lean as a result - Understand Enterprise Processes - Document EARC process and understand technology product lifecycle. - Define Internal Procedures - Brainstorm and document internal EBIT operating procedures to vet product for company use - OtherRequired Skills --- Minimum of 7+ years total technology support experience, with specific experience in the Business Intelligence domain--- Exceptional written and verbal communication skills--- Detail oriented and can author comprehensive documentation, ability to translate key technical concepts into layman's terms--- Creative and ability to eye quality products in websites and PowerPoint--- Strong customer focus with outstanding interpersonal/relationship building skills--- Demonstrated experience in developing, aligning, socializing, monitoring, adapting, and delivering strategies in dynamic, rapidly changing environments--- Ability to work independently in a fast-paced team environment--- Plus: familiarity of enterprise architecture (EARC), governance, and policy creationJob Band:H5Shift: -1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0 Job Description: Position SummaryAt Enterprise Business Intelligence Technology (EBIT), our missions is to provide cost-effective, end-to-end business intelligence platform and development solutions across the firm. It is our goal to be the service provider of choice. Team Summary: The Engagement and Transition Team is accountable for leading the Enterprise Business Intelligence Technology client engagement effort by identifying opportunities to refine our day-to-day processes with a customer-centric mindset. The team currently has 3 core functions: Engagement - Improve customer satisfaction - Client Engagement
      • Understand business requirement and provide recommendation on reporting tools and project details.
      • Seamless integration with core platforms - work closely with client and respective peer teams to ensure a smooth transition and development cycle between reporting platforms
      • Platform Selection - Define platform comparison matrix.
      • Website Development
      • Work closely with development team to design team and platform websites, author contents, testing result. Act as a product owner role in multiple Agile teams.
      • Business Intelligence Policy - Ensure BI platforms and respective data are managed according to enterprise standards
      • Define - Partner with Enterprise Data Management to define Business Intelligence specified usage policies - Action - Implement policies across all platforms and tenants
      • Applications Roadmapping - Define company-wide reporting footprint, reduce cost and work lean as a result - Understand Enterprise Processes - Document EARC process and understand technology product lifecycle. - Define Internal Procedures - Brainstorm and document internal EBIT operating procedures to vet product for company use - OtherRequired Skills --- Minimum of 7+ years total technology support experience, with specific experience in the Business Intelligence domain--- Exceptional written and verbal communication skills--- Detail oriented and can author comprehensive documentation, ability to translate key technical concepts into layman's terms--- Creative and ability to eye quality products in websites and PowerPoint--- Strong customer focus with outstanding interpersonal/relationship building skills--- Demonstrated experience in developing, aligning, socializing, monitoring, adapting, and delivering strategies in dynamic, rapidly changing environments--- Ability to work independently in a fast-paced team environment--- Plus: familiarity of enterprise architecture (EARC), governance, and policy creation Shift:1st shift (United States of America) Hours Per Week: -40

Keywords: Bank of America, Trenton , Service Delivery Consultant - Core Technology Infrastructure, IT / Software / Systems , Pennington, New Jersey

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