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Technical Writer

Company: Trimble MAPS
Location: Princeton
Posted on: May 15, 2022

Job Description:

We are looking for someone who can help us ---sell software while we sleep--- by creating engaging, multimedia content that explains for a technical audience---software developers and IT professionals, in particular---how our products work. You will produce tutorial videos, in-app help, and user guides that give our customers the ability to immediately deploy our interactive applications, or start building their own software using our APIs and SDKs. Experience with software development and technical documentation is strongly preferred, but we can consider candidates with experience developing interactive, self-service educational content in other fields. The ability to write clearly, across a broad range of media, is required. Familiarity with Java, JavaScript, and C# programming are major pluses, as is the ability to write in Spanish. This position is part of a small but growing Documentation team where all of your good ideas---and some bad ones, too---can be pursued. You will own the content for the products you support and work closely with the Product and Marketing teams to make sure it is useful, accurate, and on point. Duties: - Manage of all the written documentation---user guides, API documentation and release notes---for a Trimble MAPS product family, working in collaboration with product managers and software engineers - Create engaging video and in-app content that helps existing and potential customers understand our product offerings and how to deploy them - Write for audiences that range from professional drivers to software engineers - Develop and track analytics to measure the success of our documentation programs - Support marketing initiatives through shared content and messaging - Research and pursue new e-learning initiatives to expand our documentation offerings - Test software releases to ensure functionality and documentation match - Work with designers to improve the appearance and ease-of-use of our documentation - Occasionally develop presentations to demonstrate our work to internal teams, including sales and marketing Minimum Requirements: - Three to five years experience in technical writing and creating interactive, educational content aimed at a technical audience - Experience with video scripting, production and editing - Familiarity with RESTful APIs, one or more programming languages---preferrably Java or JavaScript---and HTML - Some knowledge of Visual Studio Code, Git and markdown language - Experience with Google Workspace and Microsoft Office - Creative spirit and a willingness to try new things - Experience in the transportation industry, direct software development experience and additional language skills (Spanish, in particular) are major pluses

Keywords: Trimble MAPS, Trenton , Technical Writer, IT / Software / Systems , Princeton, New Jersey

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