Onbase System Administrator
Company: Vision Technology Services
Location: Princeton
Posted on: August 5, 2022
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Job Description:
Job Descriptions
Position SummaryThe OnBase System Administrator is responsible for
the administration and support of the University's OnBase platform
and associated services. This position requires maintaining proper
configuration and access controls as well as supporting business
solutions in the areas of document management, workflow, imaging,
and integration with business applications. In addition, this
position is responsible for monitoring new trends in technology
that will impact the OnBase platform and lead strategic technology
projects to further the continual improvement of OIT provided
services.
ResponsibilitiesPlatform Administration (40%):--- Leads the
administration and maintenance activities for the University's
OnBase platform which includes installing new software releases and
system upgrades, evaluating and installing patches, and conducting
application/configuration migrations, refreshes, and restores.---
Collaborates with infrastructure providers to determine
requirements for the deployment of database, web, and application
servers in a multi-instance environment.--- Specifies and verifies
the architecture necessary for OnBase integration with other
application systems.
Customer Support/Problem Resolution (30%):--- Works with
developers, OIT associates and/or the OnBase vendor, Hyland, to
troubleshoot and resolve operational issues and collaborates with
development team to implement appropriate solutions.--- Ensures
that the performance and reliability of the OnBase system adheres
to service level standards by monitoring these systems for high
availability, load balancing, and satisfactory response time.---
Works with other information technology professionals to resolve
performance issues.--- Administers OnBase security measures to
protect data, software, and hardware.--- Develops
instructions/documentation to assist end users when applicable.
Lead Ongoing Architectural Strategy (10%):--- Continuous monitoring
of new trends in technology that impact the ECM space.--- Lead
strategic technology projects that involve OnBase architecture and
document storage platforms. This includes assessing cloud services
options for the OnBase installation and how containerization can be
used with OnBase.--- Provide input on the future direction of our
services in order to meet OIT's commitment to continuous
improvement.
Vendor Management (20%):--- Works with the OnBase vendor, Hyland,
to ensure appropriate support is provided by the vendor to
troubleshoot and resolve operational issues.--- Collaborates with
vendor support and development teams to implement maintenance
patches and upgrades.--- Participates in contracts and licensing
discussions and provides platform related information and
suggestions to optimize the solution from a contract/license
perspective.
Essential Qualifications--- 3-5 years of experience as an
application administrator using Windows/IIS with a minimum of 1
year experience as an OnBase administrator.--- Extensive Experience
with the installation, upgrade, enhancement, and support of
large-scale and varied administrative applications including
Hyland's OnBase ECM software.--- Ability to develop and maintain a
comprehensive understanding of OnBase administration tasks
including security, roles, users, managing errors and
installation.--- Ability to triage, troubleshoot, and resolve
OnBase issues reported by users, understanding and supporting
processes and OnBase applications across multiple business
areas.--- Ability to maintain proper configuration and access
control across environments.--- Experience with
implementing/troubleshooting IIS and Windows server 2008/2012.---
Highly motivated and self-directed with strong interpersonal and
oral/written communication skills.--- Ability to prioritize and
multi-task between projects and applications.--- Strong analytical
and problem-solving skills.--- Experience working in and
contributing to a team-oriented, collaborative environment that
values positive, collegial relationships among co-workers.
Preferred Qualifications--- Experience with OnBase Workflow Studio
Export, Utils Import/Export Configuration, and Configuration
Migration.--- OnBase Certified System Administrator (OCSA).---
OnBase Certified Workflow Administrator (OCWA).--- SQL Scripting,
PL/SQL.--- Experience with Oracle 11 and MS SQL server 2005
database or higher.--- Experience in a higher education setting.---
Experience with Service Now.--- Knowledge of and experience with
BizTalk integration for OnBase.--- Experience with OnBase API, C#,
VBScript, and/or PowerShell scripting.
Keywords: Vision Technology Services, Trenton , Onbase System Administrator, IT / Software / Systems , Princeton, New Jersey
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