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Location: Princeton
Posted on: January 25, 2023

Job Description:

Job Description:

  • Provide guidance and support working with the 24x7 database administration team for all SQL Server production databases, services, and infrastructure, both in house and cloud resident.
  • The team also supports development and quality testing environments as needed.
  • Conduct systematic performance tuning (i.e. server, database and query performance tuning, database-related component tuning, and product-specific database request tuning).
  • Assist in development, efficiency improvements and implementation of database policies and procedures for data security and integrity.
  • Maintain environment metadata reporting frameworks and identify trends within the environment to further increase efficiency.
  • Provide architectural review and recommendations for new processes, applications and products requiring database integration and/or ETL.
  • Drive the team to provide appropriate solutions, not simple short-term fixes to escalated issues.
  • Maintain an SRE mindset and solve problems through Powershell scripting and automating operational processes.
  • Work through CICD orchestration in Azure DevOps to deploy Powershell and SQL code into production.
  • Participate in Scrum ceremonies including weekly sprints and daily standups.

    Desired Skills Set:

    • Bachelor's Degree in Computer Science, Information Technology or related discipline, or equivalent experience required.
    • 10+ years database experience.
    • Proven extensive experience with MS SQL Server and a passion to learn required.
    • Working experience managing and automating SQL Server with Powershell.
    • Strong decision-making skills, take charge personality, and the ability to drive a plan to completion.
    • Ability to work flexible hours as required by business priorities.
    • Strong verbal and written communication skills, and customer service.
    • Advanced analytical and creative skills demonstrate resourcefulness in problem solving and optimization of design.
    • Ability to communicate information and issues clearly and succinctly with both technical and non-technical personnel.
    • Self-manage work and complete systems and database related projects independently, on a team, and while leading a team.
    • Strong communication skills.
    • Should have the ability to work independently.
    • To adhere to quality standards, regulatory requirements and company policies.
    • To provide support for on call escalations and doing incident and problem management.
    • To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
    • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
    • Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interview or participation in hiring drives.
    • To participate or contribute to EN business in creation of proposals to drive Service improvement plans.
    • Manage delivery of services and resources to meet or exceed service level agreements and key performance indicators.
    • Own Service Level Agreements agreed between client and customer and ensure they are met all the time.
    • Leading the Disaster Recovery measures and all other ITSM process areas for Open Systems to comply with customer policies.

Keywords: CYNET SYSTEMS, Trenton , Senior MS SQL DBA, IT / Software / Systems , Princeton, New Jersey

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