Field Service Technician

Company: Fortuna BMC
Location: Somerset
Posted on: January 26, 2023

Job Description:

Uniforms will be provided and a vehicle that you can use and take home at night.* A fully qualified technician, the Field Technician applies a working knowledge of computer science & electronics accompanied with technical concepts, practices and procedures to a wide variety of assignments. The incumbent generally is a member of the customer support team and works on light to moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware, software, equipment problems with general oversight on more complex assignments.*Essential Job Duties** Maintain Ticket Vending Machines & Ticket Operator Machines on a Monthly & Quarterly basis or as needed to include.* Cleanliness of interior & exterior Ticket Vending Machines (TVMs), Ticket Operator Machines (TOM).* Detect & Resolve Component wear & tear.* Provide quick response to Work Orders sent via Work Order Management System.* Troubleshoot & Resolve Machine Hardware electrical, electronic, communication, & functionality related issues for resolution and maximum uptime on new & existing systems.* Interface with Various IT departments to resolve software issues detected internal or external to TVMs/TOMs.* Assist in training new hires.* Keep inventory of replacement parts, tools & cleaning supplies within a company assigned Vehicle or Local storage location.* Communicate regularly with Customer Care Department to resolve Work Order Issues and/or report new issues via company assigned mobile phone.* Uses standard hand tools and technical manuals.* May be floating or stationary.*General Requirements: ** Flexible schedule* Ability to work nights, Week-ends &/or Holidays.* Must be a Team Player.*Education & Experience: ** High School Diploma* Electronics experience required* Military or Technical training or equivalent work experience in the Field of Computer Science and electronics.*Job ID: * CNDTJP00005135Job Type: Full-timePay: $21.00 per hourSchedule:* 8 hour shiftExperience:* Electronics Technician: 1 year (Preferred)Work Location: On the road

Keywords: Fortuna BMC, Trenton , Field Service Technician, IT / Software / Systems , Somerset, New Jersey