Field Service Technician
Company: Fortuna BMC
Location: Somerset
Posted on: January 26, 2023
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Job Description:
Uniforms will be provided and a vehicle that you can use and
take home at night.* A fully qualified technician, the Field
Technician applies a working knowledge of computer science &
electronics accompanied with technical concepts, practices and
procedures to a wide variety of assignments. The incumbent
generally is a member of the customer support team and works on
light to moderately complex work orders with normal to critical
deadlines, and typically operates independently to troubleshoot
hardware, software, equipment problems with general oversight on
more complex assignments.*Essential Job Duties** Maintain Ticket
Vending Machines & Ticket Operator Machines on a Monthly &
Quarterly basis or as needed to include.* Cleanliness of interior &
exterior Ticket Vending Machines (TVMs), Ticket Operator Machines
(TOM).* Detect & Resolve Component wear & tear.* Provide quick
response to Work Orders sent via Work Order Management System.*
Troubleshoot & Resolve Machine Hardware electrical, electronic,
communication, & functionality related issues for resolution and
maximum uptime on new & existing systems.* Interface with Various
IT departments to resolve software issues detected internal or
external to TVMs/TOMs.* Assist in training new hires.* Keep
inventory of replacement parts, tools & cleaning supplies within a
company assigned Vehicle or Local storage location.* Communicate
regularly with Customer Care Department to resolve Work Order
Issues and/or report new issues via company assigned mobile phone.*
Uses standard hand tools and technical manuals.* May be floating or
stationary.*General Requirements: ** Flexible schedule* Ability to
work nights, Week-ends &/or Holidays.* Must be a Team
Player.*Education & Experience: ** High School Diploma* Electronics
experience required* Military or Technical training or equivalent
work experience in the Field of Computer Science and
electronics.*Job ID: * CNDTJP00005135Job Type: Full-timePay: $21.00
per hourSchedule:* 8 hour shiftExperience:* Electronics Technician:
1 year (Preferred)Work Location: On the road
Keywords: Fortuna BMC, Trenton , Field Service Technician, IT / Software / Systems , Somerset, New Jersey
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