Market Asset Servicing Operations Transformation Program Manager
Company: JPMorganChase
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description The team is dedicated to promoting strategic
transformation, improving the risk and control framework, phasing
out outdated systems and processes, and fostering operational
synergies and efficiencies for the Corporate and Investment Banking
Markets Asset Servicing operational teams. As a Program Manager
within the Transformation Team, you will be responsible for end to
end program management, including business analysis, process
mapping, design solution, build planning, test and implementation.
This is a senior role requiring a high degree of analytical skills
and program management. Communication is key, and they will ensure
that the technology development team comprehends the requirements
and delivers technology solutions that provide genuine value and
transformative impact to the operational teams. Job
responsibilities Partner with key business and technology
representatives in order to deliver value to Operations through
effective product delivery. Communicate and negotiate agreement on
design solutions across multiple stakeholders. Prepare business
requirements documentation and process flow mapping which is clear
and comprehensive. Work closely with technology partners to support
testing and implementation of solutions where required. Partner
with other members of the program team as required to ensure
successful execution across the transformation agenda. Required
qualifications, capabilities, and skills Program Management – prior
experience of front-to-back, full lifecycle project & program
management. Ability to organize, prioritize and manage multiple
streams of work at any given time. Ability to manage product
improvement through effective Agile and Product Ownership
methodologies. Excellent communication, presentation (both oral and
written) & influencing skills. Leverage subject matter expertise in
driving conversations and/or influencing decisions/direction with
Business / stakeholders and Technology. Strong partnership record
and ability to build effective business relationships required to
leverage parts of the organization as required. Ability to
troubleshoot and strong analytical skills required. Effective
change management skills. Ability to support & adapt within a
changing environment. Strong attention to detail and must be able
to demonstrate outstanding delivery track record. A self starter
with ability to lead, work in a team or independently. Preferred
qualifications, capabilities, and skills Knowledge of Asset
Servicing and/or Operations processes would be beneficial. Please
note this role is not eligible for employer immigration
sponsorship.
Keywords: JPMorganChase, Trenton , Market Asset Servicing Operations Transformation Program Manager, IT / Software / Systems , Jersey City, New Jersey
