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CorporateTraining Specialist II

Company: Cenlar FSB
Location: Trenton
Posted on: February 15, 2020

Job Description:

Who is Cenlar?-------------- You are. Employee-owners have made Cenlar one of the nation's largest mortgage subservicers.--We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Functional Training Specialist II. Responsibilities: Design, develop, and facilitate default training programs and present new initiatives. Select appropriate medium for successful delivery of training programs, i.e. PowerPoint presentation, user guide, computer training. Develop, create, and implement user guides for computer based training efforts and keep guides current to industry changes and in compliance with regulations. Conduct needs assessments with department managers to identify training requirements and maintain contact to keep abreast of changes/initiatives that affect current training programs. Trainee development through coaching, counseling, and administering training material, while observing to evaluate and document performance and assessment scores. Provide support during and after training period. Identify and implement revisions and updates to training materials. Create and/or update training modules and associated assessments for servicing areas, including Collections, Loss Mitigation, Foreclosure, Bankruptcy, REO, and Claims. Evaluate existing departmental procedures, update and document procedures, create procedures if none exist, and coordinate the development of procedure manuals. Create and present solutions to resolve identified productivity and performance issues. Work with all default servicing areas on shared projects. Other duties as assigned. Qualifications: College degree preferred 5+ years' mortgage banking industry experience preferred 3+ years' default servicing experience 2+ years' experience developing and delivering training and employee coaching Strong leadership, initiative, and teamwork ability Excellent written and verbal communication skills Excellent interpersonal skills Excellent and enthusiastic presentation skills Creative, flexible, and dependable Proficiency in Microsoft Office suite, particularly PowerPoint, Excel, and Word Fidelity Director experience strongly preferred Total Rewards: Cenlar FSB--offers--outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement.--Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO . Visit www.cenlar.com for more details. Please apply online .

Keywords: Cenlar FSB, Trenton , CorporateTraining Specialist II, Other , Trenton, New Jersey

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