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Branch Manager

Company: Headford USA
Location: Trenton
Posted on: September 17, 2020

Job Description:

This position is responsible for managing end-to-end processes, sales and operations within the branch location. The individual in this role must ensure adherence to all laws and legal regulations, provide excellent customer service, manage on-site and sales staff, optimize productivity, grow the business and monitor all financial matters.

ESSENTIAL FUNCTIONS:

Ensure branch KPI’s set annually are met and/or exceeded

Ensure gross profit growth target set annually is achieved and/or exceeded

Drive strong growth within designated geographical area Develop and expand customer relationships together with sales

Accompany sales calls as needed

Optimize branch transactions, increase sales and decrease operating expenses

Optimize staffing productivity to achieve best use of resources

Promote a customer-centered culture that strives to exceed customer needs, requirements and expectations

Set and communicate employee performance expectations and goals, and communicate how these contribute to the strategy

Monitor, evaluate, and hold employees accountable for performance goals and expectations

Responsible for P&L financial controlling and strategic planning (budget)

Prepare yearly budget including, investments and staffing

Financial Management: AR, AP, DSO and Job Cost

Prepare monthly strategic overview report

Responsible for implementation and maintenance of standardized processes, structures and systems according to corporate guidelines

Adhere to all defined Business Management System policies and procedures and local laws

Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

The incumbent may directly and/or indirectly supervise up to 50 employees

Manage, coach, mentor and develop direct reports

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,

and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of the market and competitors as well as trends and industry challenges

Strong business and financial acumen (understands principles and language, including the fundamentals of financial analysis)

Solid strategic and planning skills, ability to translate strategy to operational plan and execution

Proven track record in people management and leadership skills

Effective verbal and written communication skills (should be able to adapt communication style to suit different audiences)

Results oriented and customer focused

Knowledge and experience in recruitment, selection, training and development

Leading Executive Search firm for the freight forwarding industry. The leading job board for the global freight industry.

Keywords: Headford USA, Trenton , Branch Manager, Other , Trenton, New Jersey

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