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GLOBAL OPERATIONS DIRECTOR

Company: HCL Technologies
Location: Trenton
Posted on: September 17, 2020

Job Description:

To deliver tangible business solutions and outcomes for clients by liaising with business, IT and experience teams. Drive business value by rethinking the processes and implementing changes to process and enabling technologies and deliver elating user and customer experiences (1.) To discover and map the current state Business Architecture artefacts and leverage Design Thinking for problem definition. (2.) To analyze the current state Business Architecture using frameworks and tools (3.) To define Digitalized target state Business Architecture artefacts and solutions for the Target Operating Model leveraging Design Thinking and User Experience. (4.) To define the backlog of business requirements needed to realize the Target Operating Model in Agile Epics and Features (5.) To assist the Solution Architecture / Feature teams in aligning the solution to the defined target state requirements (6.) To oversee/ review sessions with the stakeholders in the customer organization on the defined artefacts. (7.) To leverage User Experience driven design and Design Thinking concepts to solve problems and define target state operating model.

Keywords: HCL Technologies, Trenton , GLOBAL OPERATIONS DIRECTOR, Other , Trenton, New Jersey

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