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Customer Service Representative/CSR

Company: Collabera
Location: Trenton
Posted on: November 18, 2020

Job Description:

Pennington, New Jersey Skills csr,customer service,inbound,call centre,call center Description Interview will be over the phone. Training will be virtual but candidate must be willing to come into the office (mask required) to obtain equipment first day and also flexible to come into the office to work onceif reopening plans are announced. The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions Call center experience Financial Acumen High service aptitude Service to Sales acumen Strong communication skills (verbal and written) Innovative thinking Detail-oriented Strong problem solving and decision making skills Flexible Team-oriented Client focused Positive attitude. Training is 4 weeks Monday - Friday 930-630. If associate successfully completes training, shifts will be provide. Schedules can be ANYWHERE between 7am - 10pm with OT Monday-Saturday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.

Keywords: Collabera, Trenton , Customer Service Representative/CSR, Other , Trenton, New Jersey

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