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CRM Solution Architect

Company: GlobalSource IT
Location: Trenton
Posted on: November 20, 2020

Job Description:

GlobalSource IT is looking for a Salesforce Digital Transformation Lead for a direct-hire position supporting our client in the greater Princeton, NJ area. Key Responsibilities This individual will report to the Director of Digital Process Excellence for North America. They will lead efforts to both set the direction and standards for Digital Process projects primarily but not limited to sales marketing, commercial areas of business. Additionally they will also play a significant role in developing and implementing the long-term digital strategy and roadmaps. Excellent Functional knowledge of Sales and Marketing, commercial processes in Pharma or FMCG domain Expert Knowledge of Salesforce CRM preferably in Pharma business Hands on integration experience with SAP and other backend systems along with large external databases Demonstrated experience in successfully leading CRM initiatives Ability to identify and leverage Best Practices and Digital Technology trends across Industries for Pharma Sales and Marketing with focus on Customer Experience Capability of creating Digital Technology enabled solutions addressing critical business needs and Customer experience engagement Capability to lead business process improvement engagements, driving management of change and ensuring realization of benefits Good understanding of Project management Methodologies (agile, others) Candidate would be expected to lead independently minimal supervision Managing, improving and leveraging the whole stack of Sales Force CRM, CLM and associated analytics, integration requirements. Understand the current business and Technology Best practices to help business improve Sales Force productivity and Marketing effectiveness Conceptualization of Adoption Methodology, Change Management and Business Benefit Realization of Sales Force system for tangible business impact Effectively manage projects within schedule budget in coordination with implementation partners Facilitate Ideation, Collaboration and Knowledge Management to enhance business value Key Skills And Experience Customer centric with a transformational mindset Sound knowledge of Sales Marketing and commercial activities for Life Science Business preferably generic pharmaceutical industry Experience with Business Process Management, Business Process Re-engineering and Improvements, Business Analysis, Project Management, Vendor Management activities Experience with multiple CRM CLM implementations involving integrations with large internal and external datasets Previous work with data analytics tools and their interactions with CRM CLM applications Experience in delivering transformational change using Agile Methodologies such as Scrum Qualifications Bachelors Degree in Science, Engineering, Accounting, MIS, Operations or Management. Masters of Science MISManagement, or, MBA preferred 4 years of experience with overall implementation or consulting or functional experience in Sales Marketing or CRM CLM in healthcare or FMCG or technology companies Salesforce Certified Certification in Analytics, Dashboard, and digital technologies

Keywords: GlobalSource IT, Trenton , CRM Solution Architect, Other , Trenton, New Jersey

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