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Emergency Services Intake Assistant

Company: The Salvation Army Eastern Territory
Location: Trenton
Posted on: January 7, 2021

Job Description:

Overview:The Emergency Services Intake Assistant works with a dedicated passion to ensure effective operations and customer service in meeting the increased need for emergency feeding services related to COVID-19.Duties include but are not limited to: client management, reporting and statistics, stocking and inventory control, and volunteer coordination.Responsibilities:Client Management

  • Complete initial food pantry intake form with clients.
  • Provide clients with pantry tracking/appointment card with a monthly date to receive service.
  • Link clients to other services provided by corps.
  • Serve clients with respect and dignity.Reporting and Statistics
    • Keep all Food Pantry reports and related documents in an organized filing system.
    • Complete TSA and government-required tracking sheets with client's information.
    • Keep an accurate count of services rendered and statistic reports on a daily, weekly, and monthly basis.
    • Prepare monthly reports for submission to headquarters and local food bank.Stocking and Inventory Control
      • Stock and inventory control
      • Maintain and enter Food Pantry inventory.
      • Stock shelves as needed.
      • Rotate stock and remove outdated and damaged, foods
      • In consultation with supervisor, assist in establishing re-order points for various food items that are regularly needed.
      • Notify the Food Pantry Supervisor of food shortages and make recommendations to remedy problems.
      • Learn to anticipate special food needs in advance of the general need, when possible.
      • Pre-package pantry bags/boxes with available food items for distribution.
      • Work alongside Emergency Feeding Program Assistant.Volunteer Coordination
        • May coordinate volunteers to help with packing food and stock shelves.
        • Perform related duties as assigned.Qualifications:
          • High school diploma or equivalent.
          • NJ Driver's License with a clean driving record.
          • Must be able to regularly lift/load 40- 60lbs.
          • Must demonstrate a true passion for supporting the Food Pantry.
          • Must have good verbal communication skills. (Bi-lingual English/Spanish preferred)
          • Basic knowledge of Microsoft Office applications (Word, Excel, Outlook) a plus.
          • Good organization skills and timely follow up skills to ensure that any concerns are reported timely, clearly, and addressed in an appropriate time frame for overall cleanliness and safety.
          • Must have an understanding of and an appreciation for the Mission of The Salvation Army.

Keywords: The Salvation Army Eastern Territory, Trenton , Emergency Services Intake Assistant, Other , Trenton, New Jersey

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