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Remote Customer Success Operations Specialist

Company: Conversica, Inc.
Location: Trenton
Posted on: April 8, 2021

Job Description:

A software company has an open position for a Remote Customer Success Operations Specialist. Core Responsibilities Include:Designing playbooks to drive consistency and scale in handling eventsLeading and managing projects focused on the delivery of strategic initiativesAnalyzing data and preparing internal reports to articulate trendsMust meet the following requirements for consideration: 3+ years of experience in Customer Success, Sales or Customer ServiceExperience conducting data analysis and creating reports to communicate trendsProven critical thinker and problem-solver with the ability to deliver effective solutionsProactive team-player with a passion for driving efficiency and process improvementAbility to document and provide end-user training for new playbooks, processes, or workflowsStrong project management and organizational skills; ability to manage multiple projects simultaneously

Keywords: Conversica, Inc., Trenton , Remote Customer Success Operations Specialist, Other , Trenton, New Jersey

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