Veterans Preferred - Field Systems Engineer

Company: MODIS
Location: Princeton
Posted on: April 8, 2021

Job Description:

Military Veterans are Encouraged to Apply. This is a direct hire, permanent full-time position with our client who has been providing technology solutions designed to solve complex business issues for almost 20 years. They offer a full range of IT services including managed IT, cyber security, cloud solutions, hosted VOIP and software development services. Job Summary: This position requires strong technical skills in the common and popular networking technologies. The position also requires good communication skills and someone who can manage well when the client needs strong guidance, be prompt and know the importance of communicating ETA's to clients. In addition, the position requires strong skills in pre-project/work-briefings with each client on each project. Furthermore, you must be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Inter-networking, VPN's, firewalls, backup systems and more. Responsibilities: Provide direct end user support for client issues by troubleshooting and applying knowledge via help desk calls, service tickets and email requests. Perform maintenance, installations, and upgrades to clients' local and wide, wired and wireless area computer network. Install and test network servers, operating system software, routers, switches, email accounts, set up laptops/desktops, and migrate clients into the cloud and other related network components/equipment Plan and implement technology upgrades from traditional client server deployment to a centralized deployment model Perform network monitoring diagnostics, proactive and preventative maintenance to ensure that network systems are operational and running at peak performance Provide escalation level support for challenging tickets Provide consistent monitoring of Backup and Disaster Recovery devices and manage failures as required Take ownership of management servers (RMM) and hosting (Cloud) providers, Firewall managements systems, Centralized Antivirus Management Systems, Client Patch Management Systems Assist on projects as needed Maintain proper documentation of systems, licensing, applications, and network topology for clients Record and document work completed and in-progress; assist in updating network documentation to record installations, upgrades, configurations, etc. Travel to and from clients work sites with personal vehicle After hours support rotation Follow Standard Operating Procedures for day-to-day activities Technical Requirements: BS/BA in Computer Engineering, similar technology discipline, or equivalent experience 5+ years' experience in a technology consulting role Experience installing, configuring, maintaining, and troubleshooting Perform network management activities to include: Active Directory, Domain Name Server (DNS) services Virtual Private Networks (VPN) Disk space allocation Wireless access privileges Creating policies and procedures Configuring, supporting, and troubleshooting SonicWall firewalls Implementing layer 3 routing and VLAN segmentation Microsoft Mac OS X Dell and HP servers/desktops/laptops Apple desktops/laptops Professional Requirements: Entrepreneurial spirit ... a "make it happen" - attitude and approach Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity and initiative Clear, logical and persuasive communication skills with an ability to work closely with executives and employees at all levels Excellent attention to detail Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

Keywords: MODIS, Trenton , Veterans Preferred - Field Systems Engineer, Other , Princeton, New Jersey